Mortgage Claims Default Specialist

The EMAC Group; Detroit (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

The EMAC Group is seeking a Claims Specialist in Detroit, Michigan to handle processing of claims to Fannie Mae and other investors. Responsibilities include reviewing claims, ensuring timely settlements, and managing claim applications.

Candidates should have a degree related to the position or equivalent experience, knowledge of Microsoft Office, and previous experience with mortgage claim filing. This role is pivotal in ensuring the claim processes are validated and completed accurately.

Qualifications

• Graduation from a 4-year college or university preferred, or equivalent experience.
• Previous work with mortgage claim filing is a requirement.
• Knowledge of Microsoft Office is required.

Responsibilities

• Review and ensure timely settlement of investor and mortgage insurance claims.
• Document and maintain all systems for proper claim handling.
• Manage application of all claim funds received.
• Complete audits of all assigned claims.

Skills

Claims processing

Microsoft Office

Knowledge of YARDI

Knowledge of LoanSphere

Knowledge of VALERI

Knowledge of USDA LINC

Knowledge of Workout Prospector

Education

4-year college degree related to position

Job description

Position Summary

The Claims Specialist is responsible for processing required claims to Fannie Mae, Mortgage Insurance Companies, FHA, VA or other investors to recover advances incurred throughout the default process. The Claims Specialist will file required claims, meet investor time frames, and complete audits of claims processes for validation. Responsibilities also include tracking of claim payments received for proper application, filing any required supplemental claims as necessary, and responding regarding any contested claim information as required.

Essential Position Functions

• Review, analyze, and ensure timely settlement of investor and mortgage insurance claims, managing aging claims to determine status, bring to closure, and request extensions as needed.
• Document and maintain all systems necessary for proper claim handling and follow‑up.
• Research issues and obtain proper supporting documentation in a timely manner as requested by investor or mortgage insurance company.
• Manage application of all claim funds received and provide additional information as necessary to validate all available funds prior to claim closure.
• Monitor claim process reports to ensure all required responses are timely filed.
• Complete timely audits of all assigned claims to ensure all requirements have been met and the claim process can be validated.

Education / Experience Requirements

• Graduation from a 4‑year college or university with major coursework related to the requirements of the position is preferred; equivalent combination of job experience and education that demonstrates the ability to perform the essential functions will be considered.
• Knowledge of Microsoft Office is required; knowledge of YARDI, LoanSphere, VALERI, USDA LINC, and Workout Prospector is a plus.
• Previous work with mortgage claim filing is a requirement.