Strategic CIO — Higher Ed Innovation & Campus Tech

Ellucian; Little Rock (AR); On-site; USD 140,000 - 220,000; Full time

Benefits offered by this job

Health coverage

Flexible time off

401k match

Parental Leave

Wellness programs

Job summary

Ellucian seeks an accomplished CIO to lead the IT strategy for Philander Smith College, located onsite in Little Rock, AR. You will direct day-to-day IT operations, align technology with the President’s strategic plan, and drive collaboration across campus leadership and Ellucian staff.

You will manage vendor contracts, lead complex IT projects, and guide the IT department to support both administrative and academic computing while fostering transformational change.

Qualifications

• 8+ years of experience in the Information Technology field OR equivalent combination of education and experience leading IT strategic initiatives in a college or university environment.
• Current knowledge in use and trends of technology in higher education.
• Strong empathizing and empowerment abilities.
• An innovative approach with an emphasis on bringing appropriate new capabilities to all areas across the organization.
• Ability to promote teamwork and collaboration between client and Ellucian staff.
• Stress-management, time management, planning, and organization skills.
• Strong understanding of Administrative/ERP/SIS Computing systems (Banner, Colleague, Jenzabar).
• Experience with or knowledge/certifications in service provision best practices (e.g., ITIL) and project management (PMI) preferred.
• Experience preferred in higher education.

Responsibilities

• Maintains an exceptionally high level of responsiveness, and ongoing proactive contact with Client Executives, specifically Contract Administrator, Ellucian Management, and site staff.
• Develops a positive client relationship with customer employees such as Contract Administrator, Chief Financial Officer, and other key VIPs.
• The CIO focuses on client liaison and strategic aspects of Higher Education activities at the client location.
• Advise client on status of technologies at the institution relative to the client’s strategic goals and objectives.
• Establishes, publicizes and communicates priority projects/initiatives to campus community.
• Manages the day-to-day operations of the information technology department including; directing staff, who support administrative and/or academic computing, networking, user services, telecommunications and other information technology functions.
• Assess and anticipates technology projects and recommends appropriate action and resources, while acting with a sense of urgency.
• Identifies user needs, resolves problems and directs building of teams to work across all levels of the organization.
• Establishes and directs the strategic and tactical goals, policies, and procedures for the information technology department.
• Recommends and/or determines the institution’s long-term system needs and proposes hardware/software solutions to accomplish the institution’s business objectives and to support campus goals.
• Coordinates, submits, reports, and manages problem resolution for all Federal and State requirements for student, personnel and financial records.
• Participates in the development of strategies and the completion of contract upgrades and renewals with Regional Managers and Vice Presidents.
• Recognizes, creates, and tracks value-added and ROI activities for client.
• Responsible for ensuring contract administration, extensions, and enhancements.
• Negotiates and maintains responsibility for managing various IT-related vendor contracts.
• Assists with or creates requests for proposals for IT related projects.
• Prepares and submits required corporate reports in a timely manner.
• Implements company policy, methodologies, procedures and practices at site location.
• Responsible for hiring all company staff assigned to support a client’s information technology operations.
• Responsible for managing on-site personnel actions, staff training and development.
• Communicates regularly and effectively with Higher Education management on significant site issues, risks, opportunities, and general progress towards contractual and business goals.
• Manages complex technical projects and technical operating units.

Job description

Ellucian seeks an accomplished CIO to lead the IT strategy for Philander Smith College, located onsite in Little Rock, AR. You will direct day-to-day IT operations, align technology with the President’s strategic plan, and drive collaboration across campus leadership and Ellucian staff.

You will manage vendor contracts, lead complex IT projects, and guide the IT department to support both administrative and academic computing while fostering transformational change.