Strategic Chief of Staff, Healthcare Analytics

NCSL International; Nebraska; Remote; USD 132,000 - 303,000; Full time

Job summary

CVS Health is seeking a senior strategic operations leader for Healthcare Analytics to own the numbers, processes, and communications that fund and tell the organization’s story to senior leaders. You’ll partner with the SVP and operate at the intersection of innovation, strategy, finance, and storytelling within a large analytics organization.

The role emphasizes budget management, ROI tracking, and executive-ready communications, with a focus on AI-enabled analytics and cross-functional

Qualifications

• 10+ years of business leadership experience, including as a Chief of Staff, with expertise in budget management, operational process development, and executive-level communications.
• 8+ years of Excel, analytics, and reporting experience, with strong financial acumen and a proven ability to track ROI, measure value realization, and deliver executive insights.
• 6+ years of experience managing and optimizing structured business processes, including recruiting operations, onboarding programs, and cross-functional governance, with a proven ability to drive execution and operational excellence.
• 6+ years of excellent written communication experience, with a proven ability to develop executive-ready materials with minimal guidance from senior leaders.
• 5+ years of experience thriving in fast-paced, matrixed organizations, with a proven ability to drive results independently and without direct team support.

Responsibilities

• Financial stewardship: managing the capital and operating budget across the portfolio, track value realization and ROI against committed initiatives, and build the financial narrative for budget reviews with business partners.
• Operational rhythm: run the recruiting pipeline, manage onboarding so new colleagues get up to speed effectively, organize leadership onsite workshops, and have meeting cadence to drive transparency and engagement.
• Executive communication: produce executive-ready materials, including leadership updates and other communications to represent the organization's work with partners and stakeholders, both internal and external. This includes crafting the agenda and content for town halls.
• Strategic planning and performance management support: partner on annual and mid-year planning cycles, including goal setting and tracking progress against commitments through scorecard and metrics updates.
• Talent management processes: run talent reviews and calibration, analyze Colleague Engagement survey results and drive the resulting action items, and support talent growth.
• Cross-functional coordination: serve as a connective point with peer Chiefs of Staff and the broader Digital, Data, Analytics and Technology organization to share best practices and coordinate updates.
• Issue resolution: identify and clear the blockers that slow down initiatives, escalating to the SVP as needed.

Skills

Business leadership

Budget management

Operational processes

Executive communications

Excel & analytics

Financial acumen

ROI tracking

Education

Bachelor's degree

MBA or Master’s degree

Tools

Excel

Job description

CVS Health is seeking a senior strategic operations leader for Healthcare Analytics to own the numbers, processes, and communications that fund and tell the organization’s story to senior leaders. You’ll partner with the SVP and operate at the intersection of innovation, strategy, finance, and storytelling within a large analytics organization.

The role emphasizes budget management, ROI tracking, and executive-ready communications, with a focus on AI-enabled analytics and cross-functional