Strategic Change & Transformation Specialist

Waystone Hhs; Lawrence (MA); Presencial; USD 68.000 - 97.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401k with match

Vacation time

Holidays

Personal days

Sick days

Tuition reimbursement

Wellness program

Employee referrals

Employee bonus

Descripción de la vacante

Waystone Health & Human Services seeks an Organizational Change & Implementation Specialist to drive adoption of new systems, processes, and initiatives across the organization. You will coordinate change activities, develop training resources, and partner with leadership to ensure smooth implementations and stakeholder engagement.

Based in Lawrence, MA, this full-time role offers a 40-hour workweek, a salary range of $68,000 to $97,000, and eligibility for benefits from date of hire.

Formación

• Bachelor's degree in a related field.
• Bilingual proficiency in English and Spanish preferred.
• 3-5 years of change management, training, systems implementation, project coordination, or process/quality improvement experience.
• Experience in healthcare, human services, disability services, social services, or nonprofit settings preferred.
• Experience creating SOPs, policies, procedures, training materials, and job aids.
• Strong communication, coordination, organizational, and interpersonal skills.
• Proficient with Microsoft Office and handling confidential information.
• Valid driver's license with at least 1 year driving experience.
• Regular and predictable attendance.

Responsabilidades

• Coordinate testing, training, implementation activities, and issue resolution.
• Partner with departments, vendors, and leadership to support successful project outcomes.
• Develop and deliver training programs, job aids, user guides, and learning resources.
• Facilitate instructor-led, virtual, and hands-on training sessions.
• Create and maintain SOPs, workflows, policies, and operational documentation.
• Promote consistency, compliance, and best practices across the organization.
• Identify opportunities to improve efficiency, quality, and service delivery.
• Monitor adoption and recommend improvements for long-term success.

Conocimientos

Change management experience

Communication skills

Project coordination

SOP creation

Driver's license

Attendance reliability

English/Spanish bilingual

Microsoft Office

Healthcare sector knowledge

Educación

Bachelor's degree in a related field

Herramientas

Microsoft Office

Descripción del empleo

Waystone Health & Human Services seeks an Organizational Change & Implementation Specialist to drive adoption of new systems, processes, and initiatives across the organization. You will coordinate change activities, develop training resources, and partner with leadership to ensure smooth implementations and stakeholder engagement.

Based in Lawrence, MA, this full-time role offers a 40-hour workweek, a salary range of $68,000 to $97,000, and eligibility for benefits from date of hire.