Strategic Change Management Specialist

Orange County; Santa Ana (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

OCERS in Orange County, CA, is seeking a collaborative Change Management Specialist (Staff Specialist) to support technology implementations, business process improvements, and organizational readiness.

Under the general supervision of the Director of the Enterprise Project Management Office, the candidate gathers information, assesses impacts on employees, prepares change materials, coordinates communications, and helps with training and adoption efforts to ensure successful system upgrades.

Qualifications

• Three years of professional-level experience in change management or related fields.
• Bachelor's degree may substitute for one year of experience.
• Familiarity with recognized change management practices and methodologies is desirable.

Responsibilities

• Provide change management support for technology implementations, system upgrades, and process changes.
• Gather and analyze information from project stakeholders and prepare impact summaries.
• Prepare change materials, communications, and training resources; support readiness efforts.
• Track adoption, training completion, and readiness information across projects.

Skills

Organizational change management

Project management

Stakeholder engagement

Communication

Training coordination

Business process improvement

Education

Bachelor's degree in related field

Tools

ERP systems

HRIS

CRM

Pension administration systems

Job description

OCERS in Orange County, CA, is seeking a collaborative Change Management Specialist (Staff Specialist) to support technology implementations, business process improvements, and organizational readiness.

Under the general supervision of the Director of the Enterprise Project Management Office, the candidate gathers information, assesses impacts on employees, prepares change materials, coordinates communications, and helps with training and adoption efforts to ensure successful system upgrades.