Change Management Specialist

Sacbar; Santa Ana, Northern (CA, KY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

OCERS in Santa Ana, CA is seeking a collaborative Change Management Specialist (Staff Specialist) to support technology-driven organizational change initiatives. This role performs professional-level analytical and coordination work, gathering information, assessing impacts, and preparing recommendations.

Under the supervision of the Director of the Enterprise Project Management Office, you will help with communications, training, and readiness, ensuring smooth adoption of new systems and

Qualifications

• Three years of professional-level change management or related experience.
• Bachelor’s degree may substitute for one year of experience.

Responsibilities

• Gather and analyze information to identify organizational impacts.
• Prepare change-related materials and recommendations.
• Coordinate meetings, trainings, and project activities.
• Support employee communication, training, and readiness efforts.

Skills

Change management

Project management

Organizational development

Stakeholder communication

Training development

Education

Bachelor's degree in related field

Tools

Microsoft Office

SharePoint

Prosci ADKAR

Job description

NOTE: All County of Orange classifications will receive a 3% increase to the salary range, effective Friday, September 4, 2026.

Applications will be accepted on a continuous basis until the needs of OCERS have been met. Interested applicants are encouraged to apply immediately.

Please note that this position will be filled as limited-term.

Limited-term positions are funded for a specific duration—this assignment is estimated to last approximately three (3) years. While limited in funding, incumbents appointed to limited-term roles receive the same benefits as regular employees and are considered County employees for purposes of internal transfers and promotional opportunities. All limited-term positions are subject to the same probationary period as regular-status positions within the same classification.

WHO WE ARE

Established in 1945, the Orange County Employees Retirement System (OCERS) provides retirement, death, disability, and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 55,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $30 billion-dollar pension fund.

Mission

OCERS' mission is to provide secure retirement and disability benefits with the highest standards of excellence.

Vision

OCERS' vision is to be a trusted partner providing premier pension administration, distinguished by consistent, quality member experiences and prudent financial stewardship.

Values

• Open and Transparent
• Commitment to Superior Service
• Engaged and Dedicated Workforce
• Reliable and Accurate
• Secure and Sustainable

THE OPPORTUNITY

The Orange County Employees Retirement System (OCERS) is seeking a collaborative and analytical Change Management Specialist (Staff Specialist) to support organizational change initiatives, particularly those involving technology, business processes, and operational improvements.

Under the general supervision of the Director of the Enterprise Project Management Office (EPMO), this position performs professional-level analytical and coordination work for assigned projects. The incumbent gathers and analyzes information, assists with identifying organizational impacts, prepares change-related materials and recommendations, coordinates and contributes to project activities, and supports employee communication, training, and readiness efforts.

The successful candidate will be organized, analytical, and an effective communicator who enjoys working with employees, project teams, and stakeholders to support the implementation of new systems, processes, and procedures.

MINIMUM QUALIFICATIONS

Experience/Education

• Three years of professional-level experience performing organizational development, change management, project management, business process improvement, organizational communications, training, human resources, or closely related work that demonstrates the knowledge and abilities required for this position
• A bachelor's degree from an accredited college or university in Business Administration, Organizational Development, Human Resources, Public Administration, Communications, Psychology, Information Systems, or a closely related field may substitute for one year of the required experience

HIGHLY DESIRABLE

Experience in one or more of the following is highly desirable:

• Supporting change management activities for technology implementations, system upgrades, process improvements, or automation
• Familiarity with recognized change management practices or methodologies, such as Prosci ADKAR, Kotter's 8-Step Change Model, McKinsey 7-S Framework, or similar approaches
• Gathering and analyzing information regarding organizational and employee impacts
• Preparing change impact assessments, readiness checklists, stakeholder lists, communications, FAQs, presentations, or other project materials
• Coordinating meetings, working sessions, training, demonstrations, or other project activities