Strategic Change Management Specialist

Northern Trust Corp; Chicago, Northern (IL, KY); Hybrid; USD 115,000 - 195,000; Full time

Job summary

Northern Trust in Chicago, IL seeks a Change Management Specialist to lead planning and monitoring of business analysis efforts, manage stakeholder needs, and ensure alignment on solutions. This full-time role emphasizes execution, leadership, and strong communication across teams.

This position expects experience guiding complex change initiatives across operations, IT and product development, with a focus on delivering measurable business improvements and stakeholder alignment.

Qualifications

• Requires college or university degree and/or proven work experience.
• Experience in change initiatives across operations, IT and product development.
• Excellent leadership, analytical, conflict management and negotiation skills.

Responsibilities

• Manage the business need, refine and clarify the definition of that need, and design a solution scope that can be feasibly implemented by the business.
• Oversee the development of the business case and prioritization of requirements to meet sponsor needs.
• Oversee that the solution was deployed and that the needs of the business were met.
• Collaborate with stakeholders to identify gaps and determine necessary work-arounds or changes to the solution.

Skills

Change management

Business analysis

Stakeholder management

Requirements gathering

Conflict resolution

Negotiation

Leadership

Communication skills

Project execution

Education

Bachelor's degree

Job description

Northern Trust in Chicago, IL seeks a Change Management Specialist to lead planning and monitoring of business analysis efforts, manage stakeholder needs, and ensure alignment on solutions. This full-time role emphasizes execution, leadership, and strong communication across teams.

This position expects experience guiding complex change initiatives across operations, IT and product development, with a focus on delivering measurable business improvements and stakeholder alignment.