Strategic Change Leader for Federal OCM & Training

ADP, Inc.; Arlington (VA); Hybrid; USD 132,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Health Saving Account (HSA) with公司贡献

Company paid Life Insurance

Disability Insurance

FSA (Flexible Spending Accounts)

PTO & Holidays

401(k) match

Job summary

Sprezzatura seeks an experienced Lead Organizational Change Management (OCM) professional to drive change activities for a modernized financial and budget application for a federal client. This hands-on role develops communications, training materials, and readiness deliverables while coordinating with business and technical teams.

The candidate will lead stakeholder assessments, translate findings into change actions, and ensure adoption readiness across the program.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 7+ years in organizational change management, communications, training, or user-adoption experience.
• Experience with stakeholder/change-impact assessments, communications, training development, readiness, and adoption.
• Experience supporting implementation and rollout of enterprise applications or workflow-based platforms.
• Strong facilitation, writing, presentation, and stakeholder-engagement skills.
• Experience working within Agile or iterative implementation environments.
• Ability to meet applicable Federal background investigation/security requirements.

Responsibilities

• Lead and execute the program's organizational change management, communications, training, and adoption activities.
• Conduct stakeholder, change-impact, and organizational-readiness assessments and translate findings into actionable change activities.
• Develop plans and execute stakeholder communications and engagement activities throughout implementation and rollout.
• Develop role-based training strategies, materials, job aids, and other user-support resources.
• Coordinate and support train-the-trainer, end-user training, rollout, and hypercare/readiness activities.
• Partner with functional and technical teams to understand upcoming changes and translate them into clear user-facing communications and training.
• Identify adoption risks, resistance, readiness gaps, and stakeholder concerns and develop appropriate mitigation strategies.
• Establish and track readiness, training, communications, and adoption measures.
• Provide hands-on OCM support throughout implementation and continuously improve the change approach based on stakeholder feedback and adoption results.

Skills

Change management

Communications

Training

User adoption

Agile

Stakeholder mgmt

Education

Bachelor's degree

Job description

Sprezzatura seeks an experienced Lead Organizational Change Management (OCM) professional to drive change activities for a modernized financial and budget application for a federal client. This hands-on role develops communications, training materials, and readiness deliverables while coordinating with business and technical teams.

The candidate will lead stakeholder assessments, translate findings into change actions, and ensure adoption readiness across the program.