Organizational Change Management Lead

ADP, Inc.; Arlington (VA); Hybrid; USD 132,000 - 150,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Health Saving Account (HSA) with公司贡献

Company paid Life Insurance

Disability Insurance

FSA (Flexible Spending Accounts)

PTO & Holidays

401(k) match

Job summary

Sprezzatura seeks an experienced Lead Organizational Change Management (OCM) professional to drive change activities for a modernized financial and budget application for a federal client. This hands-on role develops communications, training materials, and readiness deliverables while coordinating with business and technical teams.

The candidate will lead stakeholder assessments, translate findings into change actions, and ensure adoption readiness across the program.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 7+ years in organizational change management, communications, training, or user-adoption experience.
• Experience with stakeholder/change-impact assessments, communications, training development, readiness, and adoption.
• Experience supporting implementation and rollout of enterprise applications or workflow-based platforms.
• Strong facilitation, writing, presentation, and stakeholder-engagement skills.
• Experience working within Agile or iterative implementation environments.
• Ability to meet applicable Federal background investigation/security requirements.

Responsibilities

• Lead and execute the program's organizational change management, communications, training, and adoption activities.
• Conduct stakeholder, change-impact, and organizational-readiness assessments and translate findings into actionable change activities.
• Develop plans and execute stakeholder communications and engagement activities throughout implementation and rollout.
• Develop role-based training strategies, materials, job aids, and other user-support resources.
• Coordinate and support train-the-trainer, end-user training, rollout, and hypercare/readiness activities.
• Partner with functional and technical teams to understand upcoming changes and translate them into clear user-facing communications and training.
• Identify adoption risks, resistance, readiness gaps, and stakeholder concerns and develop appropriate mitigation strategies.
• Establish and track readiness, training, communications, and adoption measures.
• Provide hands-on OCM support throughout implementation and continuously improve the change approach based on stakeholder feedback and adoption results.

Skills

Change management

Communications

Training

User adoption

Agile

Stakeholder mgmt

Education

Bachelor's degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Organizational Change Management Lead

Full Time Professional Hybrid - Arlington, VA, Arlington, VA, US

2 days ago Requisition ID: 1234

Position Title: Organizational Change Management (OCM) Lead

Location:Hybrid – 2 days a week in Arlington, VA office

Other Considerations: U.S. Citizen or Permanent Resident (Required)

Position is contingent on contract award.

POSITION SUMMARY

Sprezzatura is seeking an experienced Lead Organizational Change Management (OCM) resource to lead management, communications, training, and adoption activities supporting the implementation of a modernized financial and budget application for a federal client.

This is a hands-on lead position responsible for developing and executing the change management approach while also directly producing communications, training/readiness materials, and other OCM deliverables. The Lead will work closely with business stakeholders and functional and technical teams to prepare users for new processes, workflows, roles, and capabilities.

RESPONSIBILITIES

• Lead and execute the program's organizational change management, communications, training, and adoption activities
• Conduct stakeholder, change-impact, and organizational-readiness assessments and translate findings into actionable change activities
• Develop plans and execute stakeholder communications and engagement activities throughout implementation and rollout
• Develop role-based training strategies, materials, job aids, and other user-support resources
• Coordinate and support train-the-trainer, end-user training, rollout, and hypercare/readiness activities
• Partner with functional and technical teams to understand upcoming changes and translate them into clear user-facing communications and training
• Identify adoption risks, resistance, readiness gaps, and stakeholder concerns and develop appropriate mitigation strategies
• Establish and track readiness, training, communications, and adoption measures
• Provide hands-on OCM support throughout implementation and continuously improve the change approach based on stakeholder feedback and adoption results

QUALIFICATIONS

• Bachelor's degree or equivalent relevant professional experience
• 7+ years of organizational change management, communications, training, or user-adoption experience supporting complex technology or business transformation programs, preferably within the federal government
• Experience with stakeholder/change-impact assessments, communications, training development, readiness, and adoption
• Experience supporting implementation and rollout of enterprise applications or workflow-based platforms
• Strong facilitation, writing, presentation, and stakeholder-engagement skills
• Experience working within Agile or iterative implementation environments
• Ability to meet applicable Federal background investigation/security requirements

WORKING CONDITIONS

Standard Business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting on remote days.

PAY RANGE

The base salary range for this position is $132,000 to $150,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements. Geographic salary ranges are determined in accordance with the company's compensation practices and represent a good-faith estimate of the compensation for this position at the time of posting.

BENEFITS

Sprezzatura offers a comprehensive and flexible benefit package to include:

• Medical, Dental, and Vision
• Health Saving Account (when enrolled in eligible plan) with Company contribution
• Company paid Life, Accidental Death, Short-term & Long-term Disability
• Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
• Voluntary Medical & Dependent Care Flexible Spending Accounts
• Accrued Paid Time Off & Company Paid Holidays
• 401(k) Retirement Plan with Company match
  

WORK AUTHORIZATION

Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.

Sprezzaturais a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve—delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity, turning ambitious ideas into real-world outcomes. No buzzwords. Just impact.

EEO STATEMENT

Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities.

This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.