Strategic Change Architect for Secure IT Ops

JP Morgan Chase; Plano (TX); On-site; USD 120,000 - 165,000; Full time

Job summary

JPMorganChase in Plano, Texas, seeks a Change Management Process Architect to design, orchestrate, and continuously improve end-to-end change management across Cyber Security and Technology Controls. You will govern the change lifecycle, uplift tooling, and partner with senior stakeholders to balance speed and risk.

Responsibilities include designing architecture for change processes, overseeing governance of tools like ServiceNow, driving readiness, reducing friction, and delivering training

Qualifications

• Formal training or certification in change management and related governance.

Responsibilities

• Design and run change management architecture across Operations (end-to-end lifecycle).
• Manage end-to-end issue/defect lifecycle controls and release readiness views.
• Govern change tooling ecosystem (e.g., ServiceNow) and ensure data integrity.

Skills

Change management

Governance

Process design

Stakeholder facilitation

Training & communications

Backlog management

Data-driven decisions

Tools

JIRA/Azure DevOps

Confluence

Excel/Sheets

PowerPoint

Job description

JPMorganChase in Plano, Texas, seeks a Change Management Process Architect to design, orchestrate, and continuously improve end-to-end change management across Cyber Security and Technology Controls. You will govern the change lifecycle, uplift tooling, and partner with senior stakeholders to balance speed and risk.

Responsibilities include designing architecture for change processes, overseeing governance of tools like ServiceNow, driving readiness, reducing friction, and delivering training