Cyber Security Change Management Lead

JPMorganChase; Plano (TX); Sur place; USD 120 000 - 160 000; Plein temps

Résumé du poste

JPMorganChase is seeking a Change Management Lead within Cyber Security and Technology Controls to design and implement end-to-end change processes that safeguard data and empower teams to perform at their best. You will govern change tooling, manage readiness, coordinate across Operations, Technology, and Risk, and deliver governance metrics, training plans, and cross-functional communications.

This role offers visibility across senior leadership and opportunities to influence enterprise change

Qualifications

• Formal Training or certification in change management or related governance.

Responsabilités

• Design and run change management process architecture across Operations end-to-end lifecycle.
• Establish and manage defect lifecycle controls with teams; coordinate retest/verification.
• Own governance and standards for the change tooling ecosystem (e.g., ServiceNow).
• Orchestrate operational readiness across people, process, controls, and runbooks.
• Identify and eliminate process friction in the change lifecycle through innovation.
• Lead stakeholder engagement and deliver role-based communications and training.
• Evaluate and drive adoption of emerging technology to strengthen change execution.
• Apply escalation discipline and define change governance metrics and improvements.

Connaissances

Change management

Governance

Facilitation

Stakeholder management

Data-driven decisions

Risk mindset

JIRA/Azure DevOps

Confluence

Excel/Sheets

PowerPoint

Outils

JIRA

Azure DevOps

Confluence

Excel

Sheets

PowerPoint

Description du poste

JPMorganChase is seeking a Change Management Lead within Cyber Security and Technology Controls to design and implement end-to-end change processes that safeguard data and empower teams to perform at their best. You will govern change tooling, manage readiness, coordinate across Operations, Technology, and Risk, and deliver governance metrics, training plans, and cross-functional communications.

This role offers visibility across senior leadership and opportunities to influence enterprise change