Strategic Carrier Partnerships Lead

Social Leverage; New York (NY); On-site; USD 175,000 - 200,000; Full time

Job summary

Nayya, a health and wealth benefits platform, seeks a Senior Carrier Relationship Manager in New York to drive high-impact carrier relationships, align services with carrier goals, and expand Nayya’s solutions across client lifecycles.

The ideal candidate has 8+ years in benefits/partner management within SaaS, strong cross-functional collaboration, and exceptional communication. On-site role with a competitive USD salary.

Qualifications

• 8+ years of experience in benefits and/or partner management in a SaaS environment.
• Experience advising and managing clients or partners, ideally as a benefits consultant.
• Strong project management skills to effectively coordinate cross-functional initiatives and drive outcomes.
• Willingness to work and make decisions with imperfect information.
• Demonstrated ability to consistently take initiative with a true “builder” mindset.
• Experience in renewing and expanding products within existing customers.
• Excellent verbal and written communication skills, as well as client-facing presentation skills.
• Adept at understanding and articulating Nayya’s products, and mapping the respective value propositions to customer needs.

Responsibilities

• Build and nurture strong relationships across the carrier including; with Distribution and Product leadership understanding their needs and requirements
• Be fully versed in all aspects of the customer’s organization and contract, including all administrative and financial commitments
• Develop trust and embrace an enterprising mindset, serving as both an advisor and a collaborator to ensure the best outcomes for all parties involved
• Leverage strong understanding of benefits to communicate the Nayya value proposition and product impact with cross-organizational stakeholders
• Provide strategy, support and resources to enable the carrier’s Distribution team to easily present Nayya’s solutions and the positive outcome and impact on employer customers
• Increase the volume of Nayya products offered to Carrier employer groups
• Collaborate closely and develop strong relationships and contacts within key functional areas of the Nayya team including the Nayya Product, Marketing, and Broker / Consultant teams to ensure alignment between customer needs and Nayya
• Build and conduct executive business reviews (QBRs), prepare and support presentation of customer reports with meaningful analytics, and provide recommendations based on findings and customer feedback
• Create, implement and execute annual strategic business plan for each assigned customer designed to align with the customers’ overall business objectives, support achievement of strategic goals, ensure retention and growth and drive long term expansion of Nayya relationship
• Develop and execute expansion and retention strategies for customers by proposing tailored solutions that meet their objectives and drive commercial growth

Job description

Nayya, a health and wealth benefits platform, seeks a Senior Carrier Relationship Manager in New York to drive high-impact carrier relationships, align services with carrier goals, and expand Nayya’s solutions across client lifecycles.

The ideal candidate has 8+ years in benefits/partner management within SaaS, strong cross-functional collaboration, and exceptional communication. On-site role with a competitive USD salary.