Strategic Business Systems & PMO Lead (Hybrid)

FedEx Logistics; Plano (TX); Hybrid; USD 88,000 - 145,000; Full time

Job summary

FedEx Logistics in the United States seeks a seasoned information systems professional to lead the development and deployment of business software solutions across multiple campuses, including Memphis, Plano and Pittsburgh.

The role emphasizes program management, requirements gathering, and decision-support analytics, with collaboration across users and technical teams. Hybrid work arrangement and strong analytical, communication, and governance skills are required.

Qualifications

• Bachelor's degree/equivalent in quantitative field.
• Five years of business or systems experience including program management and requirements gathering.
• Experience with technology assessments, decision support, information business services, and data design.

Responsibilities

• Leads and manages systems development, testing, controls, programs and projects.
• Leads decision-support analysis and implements information business services.
• Develops measurements of performance and value creation.
• Leads the requirements gathering and configuration establishment for licensed, vendor-packaged business software systems, as applicable.
• Supports, maintains and/or administers implemented business system solutions, as deemed necessary.
• Performs other duties as assigned.

Skills

Program management

Decision-support analysis

PMO governance

Business analysis

Power BI

Cross-functional collaboration

Communications

Education

Bachelor's degree/equivalent

Tools

Power BI

Global PMO frameworks

Job description

FedEx Logistics in the United States seeks a seasoned information systems professional to lead the development and deployment of business software solutions across multiple campuses, including Memphis, Plano and Pittsburgh.

The role emphasizes program management, requirements gathering, and decision-support analytics, with collaboration across users and technical teams. Hybrid work arrangement and strong analytical, communication, and governance skills are required.