Strategic Business Process Architect (CPQ/Salesforce)

CMK Resources, Inc.; Santa Clara (CA); On-site; USD 110,000 - 170,000; Part time

Job summary

CMK Resources, Inc. is seeking a Business Process Consultant to support a leading storage company on a high-visibility transformation initiative.

The role focuses on ensuring seamless integration between CPQ, Salesforce, ERP, ServiceNow, and related platforms while aligning business processes with scalable design and platform best practices. The role requires experience designing and optimizing cross-functional workflows, translating business needs into functional specifications, and partnering

Qualifications

• Experience designing and optimizing cross-functional workflows.
• Experience with CPQ migrations or large-scale transformations.
• Ability to translate business needs into technical requirements.

Responsibilities

• Define and optimize complex, cross-functional business processes across service delivery, sales, and operations.
• Translate business requirements into functional specifications and user stories.
• Partner with Sales Operations, Finance, Order Management, Advanced Services, and IT teams to identify process improvement opportunities and enhance operational efficiency.
• Gather, analyze, and document business requirements through workshops, stakeholder interviews, and process discovery sessions.
• Collaborate with architects, developers, and system administrators to support CPQ configuration, workflow design, pricing rules, discount structures, approvals, and system integrations.
• Ensure seamless integration between CPQ, Salesforce, ERP, ServiceNow, and related enterprise platforms.
• Drive process standardization and governance to support scalable, repeatable solutions
• Support testing, validation, and user adoption efforts across business units
• Identify opportunities to improve efficiency, reduce friction, and deliver measurable business value

Skills

Business process consulting

CPQ implementations

Cross-functional workflows

Salesforce integration

ERP integration

Requirements gathering

Stakeholder interviews

Tools

Salesforce

CPQ

ServiceNow

ERP systems

Job description

CMK Resources, Inc. is seeking a Business Process Consultant to support a leading storage company on a high-visibility transformation initiative.

The role focuses on ensuring seamless integration between CPQ, Salesforce, ERP, ServiceNow, and related platforms while aligning business processes with scalable design and platform best practices. The role requires experience designing and optimizing cross-functional workflows, translating business needs into functional specifications, and partnering