Strategic Business Operations Lead, AI & Analytics

The Walt Disney Company; Orlando (FL); On-site; USD 118,000 - 162,000; Full time

Job summary

The Walt Disney Company is seeking a Lead Business Operations Analyst to drive operational excellence across Disney Experiences Tech, translating complex business needs into clear, actionable insights and plans.

You will connect data, processes, and people to support technology-enabled initiatives across Disney’s parks, resorts, cruise, and retail divisions, partnering with leaders to ground decisions in robust analysis and strategic priorities.

Qualifications

• 7+ years in business analysis, strategy, PM, or related field.
• Experience with AI tools and delivering executive-ready insights.
• Strong cross-functional communication and stakeholder management.
• Familiarity with Jira/Confluence and automation tools.

Responsibilities

• Analyze data and drive operational reviews for medium/long-term planning.
• Translate complex needs into actionable plans and dashboards.
• Lead cross-functional collaboration and ensure stakeholder buy-in.
• Manage program scope, cost, schedule, and vendor deliverables.
• Present status reports to upper management.

Skills

Business analysis

Strategy

Project management

AI tools experimentation

Problem solving

Stakeholder communication

Education

Bachelor's degree

Master's degree

Tools

JIRA

Confluence

Power Automate

Job description

The Walt Disney Company is seeking a Lead Business Operations Analyst to drive operational excellence across Disney Experiences Tech, translating complex business needs into clear, actionable insights and plans.

You will connect data, processes, and people to support technology-enabled initiatives across Disney’s parks, resorts, cruise, and retail divisions, partnering with leaders to ground decisions in robust analysis and strategic priorities.