Strategic Business Intelligence Analyst

GSA; Philadelphia (Philadelphia County); On-site; USD 96,000 - 117,000; Full time

Job summary

GSA is seeking a Business Intelligence Analyst to turn raw data into actionable insights and drive strategy by identifying trends, building dashboards, and optimizing business processes to improve customer relationship management.

In this role you will expand CRM and Cloud BI capabilities, collaborate with FAS units, gather requirements, and prepare management briefings with actionable recommendations. Join a team focused on enterprise analytics and data-informed decision making.

Qualifications

• Experience turning raw data into insights to guide strategy and actions.
• Ability to design and maintain dashboards for operational and strategic use.
• Knowledge of CRM systems and BI tools for enterprise data analysis.

Responsibilities

• Turn raw data into actionable insights to drive strategy and identify trends.
• Lead expansion of CRM and Cloud BI capabilities using acquisition data.
• Work with FAS units to document requirements and write user stories for backlogs.
• Prepare briefings for senior management with recommendations and action plans.
• Create, update, and maintain business requirements, data mappings, and reports.

Skills

Data analysis

Dashboard creation

CRM systems

Business intelligence

Tools

CRM tools

BI platforms

Job description

GSA is seeking a Business Intelligence Analyst to turn raw data into actionable insights and drive strategy by identifying trends, building dashboards, and optimizing business processes to improve customer relationship management.

In this role you will expand CRM and Cloud BI capabilities, collaborate with FAS units, gather requirements, and prepare management briefings with actionable recommendations. Join a team focused on enterprise analytics and data-informed decision making.