Strategic Business Development Manager - Growth & Partnerships

ServiceMaster Clean of Fraser Valley; Fletcher (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k)

Company car

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

ServiceMaster is seeking a driven Business Development Manager to expand our presence with insurance professionals, property managers, commercial clients, and healthcare facilities. The role emphasizes building long-term relationships, generating new opportunities, and acting as a trusted advisor to clients.

The BDM will collaborate with Operations, Estimating, and Project Management to ensure seamless handoffs from sales to execution while delivering exceptional customer satisfaction.

Qualifications

• Strong relationship-building and networking skills.
• Excellent verbal and written communication abilities.
• Strong organizational and time management skills.
• Self-motivated with the ability to work independently.
• Valid driver''s license.

Responsibilities

• Develop New Business: Identify and pursue new business opportunities within assigned markets; Build strategic relationships with insurance agents, adjusters, carriers, property managers, and institutional clients; Expand existing relationships and develop new referrals; Conduct prospect meetings, networking events, site visits, and presentations; Represent ServiceMaster professionally in the local business community.
• Manage Strategic Accounts: Serve as the primary relationship manager for assigned accounts; Maintain regular communication and visits; Identify opportunities to expand services within existing clients; Promote ServiceMaster''s full range of restoration and reconstruction capabilities; Resolve customer concerns by partnering with operations.
• Partner with Operations: Coordinate smooth project handoffs between Sales and Operations; Set customer expectations; Provide complete project information to production teams; Work with Estimators, Project Managers, and Production teams to ensure outstanding customer experiences; Support billing and collection efforts through proactive client communication.
• Maintain Sales Pipeline & Reporting: Keep CRM records current; Track meetings, opportunities, referrals, and activity; Provide leadership with pipeline reports and market intelligence; Monitor revenue attribution and account performance; Follow company policies on attribution and reporting.
• Represent the Company: Attend networking events and industry associations; Stay informed on restoration trends and market conditions; Build a strong professional reputation within the community; Support branding and growth initiatives.

Skills

Relationship-building

Verbal & written communication

Organizational skills

Self-motivation

Valid driver''s license

Tools

CRM software

Job description

ServiceMaster is seeking a driven Business Development Manager to expand our presence with insurance professionals, property managers, commercial clients, and healthcare facilities. The role emphasizes building long-term relationships, generating new opportunities, and acting as a trusted advisor to clients.

The BDM will collaborate with Operations, Estimating, and Project Management to ensure seamless handoffs from sales to execution while delivering exceptional customer satisfaction.