Strategic Business Development Manager

SiteMinder; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote role from Arizona state

Equity packages

Mental health initiatives

Parental leave policy

Birthday, study and volunteering leave

Job summary

SiteMinder, a leader in hotel commerce technology, seeks a Strategic Business Development Manager in the United States. You will drive new enterprise opportunities with large hotel groups, map accounts, and engage C-suite stakeholders across multi-stakeholder environments.

You’ll collaborate with cross-functional teams to craft value-driven solutions, expand strategic accounts, and maintain a disciplined CRM-led pipeline. Prior hospitality and integration experience is required.

Qualifications

• Extensive enterprise SaaS sales experience with a proven track record of new business acquisition.
• Strong experience prospecting, sourcing, and closing new enterprise accounts.
• Ability to build pipeline from scratch using outbound strategies and multi-threaded engagement.
• Solid understanding of hotel distribution (channel management, PMS/CRS connectivity, rate management, e-commerce).
• Experience supporting upsell and expansion within enterprise organizations.
• Proven ability to manage complex, long sales cycles and engage VP- and C-level stakeholders.
• Strong pipeline management and forecasting skills using CRM tools (Salesforce preferred).
• High ownership mindset with the ability to manage priorities while collaborating across teams.
• Exceptional communication and executive-level presentation skills.
• Direct experience in hospitality, travel tech, or hotel distribution is mandatory.
• Understanding of integration ecosystems (PMS, CRS, RMS, booking engines, payments) - mandatory.
• Existing network within hospitality partners is a strong advantage.
• Spanish language skills (a plus).

Responsibilities

• Prospect, source, and close new enterprise accounts within the hospitality space.
• Build pipeline from scratch through outbound outreach and multi-threaded engagement.
• Manage long and complex sales cycles involving VP- and C-level stakeholders.
• Support upsell and expansion opportunities within large hotel groups and enterprise chains.
• Develop strategic account plans and tailored engagement strategies.
• Collaborate cross-functionally with internal teams to deliver solutions and close deals.
• Maintain disciplined pipeline management and accurate forecasting within CRM.
• Deliver impactful presentations and communicate value at the executive level.

Skills

Enterprise SaaS sales

New business acquisition

Outbound prospecting

Pipeline development

Executive stakeholder engagement

CRM forecasting

Hospitality domain knowledge

PMS/CRS connectivity

Channel management

Salesforce

Global time-zone collaboration

Spanish language (nice to have)

Tools

CRM tools

Sales forecasting

Job description

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.

About the Strategic Business Development Manager

We are looking for a high-performing Strategic Business Development Manager with a strong focus on new business development across large hotel groups and enterprise hospitality brands. This role is focused on acquiring new customers, building pipeline from scratch, and expanding strategic accounts within complex, multi-stakeholder environments. You will work closely with cross-functional teams to deliver solutions that create value across the hotel technology ecosystem.

What you’ll do...

• Prospect, source, and close new enterprise accounts within the hospitality space.
• Build pipeline from scratch through outbound outreach, strategic account mapping, and multi-threaded engagement.
• Manage long and complex sales cycles involving VP- and C-level stakeholders.
• Support upsell and expansion opportunities within large hotel groups, management companies, and enterprise chains.
• Develop strategic account plans and tailored engagement strategies.
• Collaborate cross-functionally with internal teams to deliver solutions and close deals.
• Maintain disciplined pipeline management and accurate forecasting within CRM (Salesforce preferred).
• Deliver impactful presentations and communicate value at the executive level.

What you have...

• Extensive enterprise SaaS sales experience with a proven track record of new business acquisition.
• Strong experience prospecting, sourcing, and closing new enterprise accounts.
• Ability to build pipeline from scratch using outbound strategies and multi-threaded engagement.
• Solid understanding of hotel distribution (channel management, PMS/CRS connectivity, rate management, e-commerce).
• Experience supporting upsell and expansion within enterprise organizations.
• Proven ability to manage complex, long sales cycles and engage VP- and C-level stakeholders.
• Strong pipeline management and forecasting skills using CRM tools (Salesforce preferred).
• High ownership mindset with the ability to manage your priorities effectively while collaborating across teams in a fast-paced environment.
• Exceptional communication and executive-level presentation skills
• Direct experience in hospitality, travel tech, or hotel distribution (e.g., OTAs, PMS, channel managers, revenue management systems) - Mandatory
• Background in value-based or consultative selling methodologies (preferred)
• Experience working with global teams across time zones (preferred)
• Understanding of integration ecosystems (PMS, CRS, RMS, booking engines, payments) - Mandatory
• Existing network within hospitality partners is a strong advantage
• Spanish language skills (a plus)

Our Perks & Benefits…

• Remote role from Arizona state
• Equity packages for you to be a part of the SiteMinder journey
• Mental health and well-being initiatives
• Generous parental (including secondary) leave policy
• Paid birthday, study and volunteering leave every yearSponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement