Strategic Business Analyst — Hotel Systems & ROI

Genting New York LLC; New York (NY); On-site; USD 60,000 - 76,000; Full time

Job summary

Resorts World New York City is seeking a Business Analyst to translate business needs into technical solutions and to support cost-effective technology deployments. You will liaison between IT capabilities and hotel operations while ensuring data-driven decisions.

Role requires licensing eligibility for gaming and ability to navigate complex enterprise systems, with strong emphasis on requirements, testing, and user training.

Qualifications

• Must be able to obtain gaming license and meet regulatory requirements.
• Strong requirements gathering and analysis skills for hotel systems.
• Experience with enterprise-level software and reporting.

Responsibilities

• Defines, analyzes, and documents business requirements.
• Leads design sessions for new systems and enhances existing ones.
• Performs cost-benefit and ROI analyses for proposed systems.
• Coordinates tests and end-user reviews for new solutions.
• Provides orientation and training to end users on modified systems.

Skills

Requirements gathering

Data analysis

Leadership

Communication

Excel mastery

Education

BA/BS in Computer Science or related field

Tools

POS systems

Hotel PMS

HRMS

Microsoft Office

Job description

Resorts World New York City is seeking a Business Analyst to translate business needs into technical solutions and to support cost-effective technology deployments. You will liaison between IT capabilities and hotel operations while ensuring data-driven decisions.

Role requires licensing eligibility for gaming and ability to navigate complex enterprise systems, with strong emphasis on requirements, testing, and user training.