Strategic Business Analysis Advisor (Agile & AI)

PNC Financial Services Group, Inc.; Cleveland (OH); Hybrid; USD 75,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

PNC's Business Technology Servicing organization for the Commercial Lending team seeks a Business Analysis Advisor to identify business needs, define requirements, and deliver solutions that boost operational performance. You will collaborate across teams to analyze processes and support technology initiatives.

This role emphasizes adaptability and continuous improvement, leveraging emerging technologies, including AI, to enhance decision making and customer outcomes.

Qualifications

• University degree required with 3+ years of relevant experience.
• Strong analytical and problem-solving skills.
• Experience in business analysis and stakeholder collaboration.
• Familiarity with SDLC and Agile methodologies.
• Knowledge of BI/reporting tools and data analytics.

Responsibilities

• Directs the collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting.
• Mentors, leads, and coaches other associates to affect knowledge transfer and oversee documentation.
• Translates business needs by partnering with stakeholders to determine and articulate needs for senior level communication.
• Leads multiple business analysis project management processes through planning, quality assurance and reporting.

Skills

Business Needs

Data Analytics

Decision Making

Management Reporting

Prioritization

Waterfall Model

Education

Bachelors

Job description

PNC's Business Technology Servicing organization for the Commercial Lending team seeks a Business Analysis Advisor to identify business needs, define requirements, and deliver solutions that boost operational performance. You will collaborate across teams to analyze processes and support technology initiatives.

This role emphasizes adaptability and continuous improvement, leveraging emerging technologies, including AI, to enhance decision making and customer outcomes.