Strategic Business Account Manager — Telecom & UCaaS

Vyve Broadband; Texas; Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k)

Life Insurance

Vacation, holidays and sick leave

Educational assistance

Disability coverage

Job summary

Vyve Broadband is seeking a motivated Business Account Manager to grow and retain our commercial customer base. You will manage strategic existing accounts and drive new business acquisition in the assigned markets.

You will serve as a trusted advisor delivering consultative solutions across Vyve's connectivity, UCaaS, and managed services portfolios, with a focus on retention and revenue optimization. The role requires field-based work with local travel and strong relationship-building skills.

Qualifications

• 2+ years of sales, account management, or related experience.
• Proven ability to meet or exceed sales targets.
• Strong communication, negotiation, and relationship-building skills.
• Ability to manage multiple accounts and priorities effectively

Responsibilities

• Manage and grow a portfolio of Vyve's largest and most strategic business customers.
• Develop and execute account growth plans focused on retention, expansion, and revenue optimization.
• Conduct regular customer check-ins and business reviews to strengthen relationships and identify opportunities.
• Ensure a high level of customer satisfaction through proactive engagement and issue resolution.
• Identify, prospect, and secure new business opportunities within the assigned territory.
• Maintain a healthy pipeline through consistent prospecting, networking, and referrals.
• Present and position Vyve's services including Fiber-based Internet and Connectivity, UCaaS, and Managed Network and Technology Services.
• Partner with internal teams such as Sales Engineering, Operations, and Implementation to deliver customized solutions.
• Maintain accurate account records, forecasts, and sales activity within CRM systems.

Skills

Sales experience

Account management

Communication skills

Negotiation

Relationship building

Independent work

Travel readiness

Tools

MS Office

Salesforce CRM

CRM reporting tools

Job description

Vyve Broadband is seeking a motivated Business Account Manager to grow and retain our commercial customer base. You will manage strategic existing accounts and drive new business acquisition in the assigned markets.

You will serve as a trusted advisor delivering consultative solutions across Vyve's connectivity, UCaaS, and managed services portfolios, with a focus on retention and revenue optimization. The role requires field-based work with local travel and strong relationship-building skills.