Strategic Benefits Programs Specialist

Parker’s Kitchen; Savannah (GA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Parker’s Kitchen in Savannah, GA is seeking a Benefits Coordinator to administer employee benefits, enroll new hires, and respond to benefits questions. You will manage open enrollment and coordinate with providers to resolve issues while ensuring compliance with ACA, COBRA, HIPAA, and ERISA.

The role supports leave programs and helps with benefits communications and HRIS data integrity. The position is on-site at our Savannah headquarters, with occasional travel to store locations.

Qualifications

• Excellent verbal and written communication, interpersonal, negotiation, and conflict resolution skills.
• Strong organizational and time management skills with excellent attention to detail and the ability to prioritize tasks and meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficiency with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Responsibilities

• Serve as the first point of contact for employee benefit inquiries related to medical, dental, vision, life, disability, 401(k), and other company-sponsored benefits.
• Manage the new hire enrollment, qualifying life events, and annual open enrollment processes, ensuring employees receive accurate information and complete necessary actions on time.
• Partner with benefits providers and third-party administrators to resolve employee issues and ensure service quality.
• Maintain up-to-date knowledge of benefits plans and compliance requirements (e.g., ACA, COBRA, HIPAA, ERISA) and support audits and reporting.
• Support leave of absence programs (FMLA, STD, LTD, personal leave), coordinating with third-party vendors and managers to ensure timely communication and tracking.
• Assist in the development and rollout of employee communications related to benefits, wellness programs, and process updates.
• Partner with payroll and HRIS teams to ensure accurate deductions, eligibility tracking, leave payments, and data integrity.
• Participate in benefits-related projects and support the implementation of new programs or vendors.
• Maintain employee records in compliance with company policies and regulatory standards.
• Tracking, maintenance, and facilitation of employee recognition programs; including birthday, anniversary, and quarterly awards and assisting in employee recognition event planning.
• Benefits administration including new hire enrollment and communications, benefit invoicing, and first level assistance with benefit questions and concerns and basic benefit programs.
• Assist recruiting and training teams with new hires including hiring events and support center orientations.
• Assist HR Admin team in general HR inquiries and communicate concerns to appropriate HR departments when necessary.

Skills

Communication

Organizational skills

Analytical thinking

Discretion

HR knowledge

Education

Bachelor's degree

Job description

Parker’s Kitchen in Savannah, GA is seeking a Benefits Coordinator to administer employee benefits, enroll new hires, and respond to benefits questions. You will manage open enrollment and coordinate with providers to resolve issues while ensuring compliance with ACA, COBRA, HIPAA, and ERISA.

The role supports leave programs and helps with benefits communications and HRIS data integrity. The position is on-site at our Savannah headquarters, with occasional travel to store locations.