Strategic Benefits & Leave Specialist

General Shale; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

General Shale, the nation’s leading masonry materials manufacturer, seeks a Benefits Specialist for our corporate HQ in Johnson City, TN. You will administer and improve employee benefit programs, ensuring regulatory compliance while delivering excellent employee experiences.

The role partners with employees, managers, HR leadership, and external vendors to optimize benefits operations, data accuracy, and reporting, enabling informed decisions and compliant processes.

Qualifications

• 3–5 years of progressive benefits administration experience, including leave management and disability programs.
• Strong knowledge of FMLA, ADA, COBRA, ERISA, ACA, HIPAA, and related regulations.
• Experience communicating benefits information clearly to employees and managers.
• Ability to analyze data, identify trends, and prepare insights.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Administer and coordinate leave processes (FMLA, ADA, disability, LOA) with compliance.
• Serve as primary contact for employee communications on leave and benefits.
• Partner with vendors/carriers to resolve claims and eligibility issues.
• Maintain employee benefit records and data accuracy in HR systems.
• Administer COBRA and ensure regulatory compliance.
• Respond to benefit questions promptly and empathetically.
• Support annual open enrollment and new hire enrollment.
• Prepare benefits communications and educational materials.
• Process invoices and reconcile benefit-related payments.
• Prepare HR/benefits reports, analytics, and dashboards.
• Analyze utilization and identify improvement opportunities.
• Support renewals, vendor evaluations, and wellness initiatives.
• Assist with ERISA, ACA, HIPAA, COBRA and related compliance activities.
• Recommend process improvements to increase efficiency and satisfaction.

Skills

FMLA knowledge

Disability administration

Regulatory compliance

Analytical skills

Customer service

Confidentiality

Communication

Team collaboration

Vendor coordination

Education

Associate's or Bachelor's degree in HR/Business

Tools

UKG/UltiPro

Microsoft Excel

HRIS/HR systems

Job description

General Shale, the nation’s leading masonry materials manufacturer, seeks a Benefits Specialist for our corporate HQ in Johnson City, TN. You will administer and improve employee benefit programs, ensuring regulatory compliance while delivering excellent employee experiences.

The role partners with employees, managers, HR leadership, and external vendors to optimize benefits operations, data accuracy, and reporting, enabling informed decisions and compliant processes.