Strategic Benefits & Employee Services Lead

City of New York; New York (NY); Presencial; USD 95.000 - 135.000; Jornada completa

Descripción de la vacante

The City of New York's Office of Administrative Trials and Hearings is seeking a Benefits and Employee Services Manager to lead the administration of employee benefits programs, including health insurance, retirement plans, and various leave policies.

The role requires strong HR leadership, policy guidance, enrollment support, reporting using Excel/CHRMS/NYCAPS, and coordination with DCAS, OLR, and agency divisions to ensure compliant and efficient benefits operations.

Formación

• Master's degree in economics, finance, accounting, business or public administration, or related field with relevant experience.
• Bachelor's degree with 3 years of relevant experience.
• An associate degree with 5 years of relevant experience.
• A high school diploma with 7 years of relevant experience.
• Combination of education and/or experience as described.

Responsabilidades

• Assist employees with benefits enrollment and inquiries.
• Communicate updates and changes to benefits plans and programs.
• Respond to employee inquiries, troubleshoot issues, and provide guidance on benefits.
• Manage employee separation actions and long-term leave requests.
• Coordinate with DCAS, OLR, and agency divisions on workers’ compensation and leave matters.
• Administer retirement planning, unemployment insurance, COBRA, and workers’ compensation.
• Support the agency’s absence control program.
• Develop HR-related training including orientation and RTK initiatives.
• Utilize Excel, CHRMS, and NYCAPS to develop reports and trackers.
• Complete special projects and process improvements with reports and materials.
• Promote PSLF and NYC EAP wellness benefits.
• Ensure compliance with citywide/agency initiatives.
• Supervise assigned staff or lead cross-functional initiatives.
• Assist with other HR tasks as necessary.

Conocimientos

Benefits administration

HR policy guidance

Employee relations

Training development

Project management

Educación

Master's degree

Bachelor's degree

Associate degree

High school diploma

Education/experience combination

Herramientas

Excel

CHRMS

NYCAPS

Descripción del empleo

The City of New York's Office of Administrative Trials and Hearings is seeking a Benefits and Employee Services Manager to lead the administration of employee benefits programs, including health insurance, retirement plans, and various leave policies.

The role requires strong HR leadership, policy guidance, enrollment support, reporting using Excel/CHRMS/NYCAPS, and coordination with DCAS, OLR, and agency divisions to ensure compliant and efficient benefits operations.