Strategic Behavioral Health Residential Coordinator

Pennsylvania Psychological Association; Wisconsin; Hybrid; USD 29,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement options

Wellness programs

Paid time off

Job summary

CVS Health is seeking a Behavioral Health Residential Coordinator to support admissions for out-of-home behavioral health residential services. You will liaise with utilization management teams, residential providers, and care management staff to ensure timely access to appropriate treatment settings.

The role requires strong clinical knowledge, exceptional organization, and the ability to build collaborative relationships across provider networks and multidisciplinary teams.

Qualifications

• 2+ years of experience with Arizona behavioral health system, behavioral health network operations, and community-based treatment resources.
• Proficiency in Microsoft Office applications (particularly Excel) and electronic documentation systems.
• Willingness to travel up to 10% of the time within Arizona.

Responsibilities

• Coordinate residential treatment facility referrals and admissions for members approved for out-of-home behavioral health residential treatment across multiple levels of care.
• Identify the most clinically appropriate participating residential treatment providers to support members' treatment goals.
• Manage the residential referral process and maintain accurate documentation of facility activities.
• Collaborate with behavioral health homes, treating providers, and community partners to ensure timely submission of clinical information for facility reviews.
• Monitor referral status and facility timelines to promote timely access to care and minimize delays.

Skills

Microsoft Office

Excel

Electronic documentation systems

Education

Bachelor's degree in Behavioral Health, Psychology, Social Work, Human Services, Healthcare Administration, or a related field

Tools

Electronic health records (EHR)

Job description

CVS Health is seeking a Behavioral Health Residential Coordinator to support admissions for out-of-home behavioral health residential services. You will liaise with utilization management teams, residential providers, and care management staff to ensure timely access to appropriate treatment settings.

The role requires strong clinical knowledge, exceptional organization, and the ability to build collaborative relationships across provider networks and multidisciplinary teams.