Strategic B2B Agency Account Director

redrover; Memphis (TN); On-site; USD 120,000 - 170,000; Full time

Job summary

RedRover is seeking a strategic, growth-minded Account Director with proven B2B agency experience to own client relationships, drive measurable results, and grow accounts.

You will serve as the primary strategic lead for assigned accounts, accountable for performance, retention and expansion, and you will collaborate across internal teams to translate business objectives into integrated marketing strategies that deliver KPIs.

Qualifications

• 6-8+ years in a marketing agency environment (B2B required).
• Demonstrated experience independently managing multiple client accounts.
• Experience leading client strategy conversations without senior oversight.
• Strong collaborator and communicator.
• Proven track record of account management, retention and growth of existing accounts.
• Self starter, takes ideas from concept to execution, navigating feedback like a pro from internal teams and clients.
• Thrives in fast paced environment, responding quickly and proactively.
• Strong understanding of integrated marketing (SEO, PPC, paid media, content).

Responsibilities

• Independent Account Ownership: Serve as the primary strategic point of contact for assigned accounts.
• Lead weekly client calls, monthly look back/look forward meetings, quarterly business reviews, and performance discussions, along with annual planning.
• Translate business objectives into integrated marketing strategies.
• Ensure all deliverables align with agreed KPIs and business outcomes.
• Maintain disciplined communication with clients and internal teams.
• Work with internal teams to develop, maintain and adhere to schedules and plans as outlined by outcomes team and client SOW.
• Revenue Growth & Retention: Identify and close upsell and cross-sell opportunities within existing accounts.
• Drive account expansion through strategic recommendations.
• Maintain scope integrity and proactively address scope creep.
• Contribute to forecasting and ensure accounts remain profitable.
• Protect long-term client retention through proactive leadership.
• Operational Discipline: Develop clear briefs and strategic direction for internal teams.
• Ensure effective use of Wrike and project management systems.
• Anticipate risks and resolve issues before they escalated.
• Demonstrate extreme ownership and accountability in all commitments.

Skills

B2B agency experience

Independent account management

Lead client strategy

Collaboration & communication

Account growth & retention

Self-starter

Fast-paced environment

Integrated marketing

Tools

Wrike

Job description

RedRover is seeking a strategic, growth-minded Account Director with proven B2B agency experience to own client relationships, drive measurable results, and grow accounts.

You will serve as the primary strategic lead for assigned accounts, accountable for performance, retention and expansion, and you will collaborate across internal teams to translate business objectives into integrated marketing strategies that deliver KPIs.