Strategic Account Director - Drive Client Growth

Razorfish; New York (NY); On-site; USD 97,000 - 156,000; Full time

Benefits offered by this job

Paid Family Care for parents and/or\nc

Adoption, Surrogacy and Fertility

Pet adoption support

Employee Assistance Programs

Tuition Assistance

Flexible working arrangements

Work Your World program

Job summary

Razorfish in the United States is seeking an Account Director to manage client relationships, lead strategic initiatives, and drive business growth. This role requires a proactive, self-directed leader capable of managing complex projects, fostering senior stakeholder relationships, and delivering integrated marketing solutions across channels.

The ideal candidate brings 7+ years in account management within digital agency settings, strong communication skills, and a track record of guiding

Qualifications

• 7+ years of professional experience in account management, client services, or integrated marketing.
• Experience supporting large enterprise organizations.
• Proven ability to lead complex projects with multiple workstreams.
• Strong communication, presentation, and relationship-building skills.
• Ability to navigate senior stakeholder relationships.
• Experience across media, strategy, creative, and analytics.

Responsibilities

• Serve as the primary point of contact for clients on assigned business and foster long-lasting relationships.
• Lead weekly and daily account team activities, balancing client needs, objectives, and outputs.
• Develop understanding of client goals and industry dynamics to provide strategic counsel.
• Coordinate cross-disciplinary teams to ensure seamless campaign execution across channels.
• Regularly communicate progress, insights, and recommendations to clients.
• Identify risks and work with leads to mitigate threats to profitability.
• Lead kickoff through wrap-up meetings with stakeholders to ensure measurable results.
• Manage senior client relationships and act as a trusted advisor.
• Track account finances, ensuring profitability and client satisfaction.
• Proactively expand relationships and opportunities within current clients.
• Support annual account planning and provide regular updates.
• Assist in creating and managing SOWs and contract fulfilment.

Skills

Account management

Client services

Integrated marketing

Relationship management

Strategic counsel

Cross-functional leadership

Budgeting & forecasting

Job description

Razorfish in the United States is seeking an Account Director to manage client relationships, lead strategic initiatives, and drive business growth. This role requires a proactive, self-directed leader capable of managing complex projects, fostering senior stakeholder relationships, and delivering integrated marketing solutions across channels.

The ideal candidate brings 7+ years in account management within digital agency settings, strong communication skills, and a track record of guiding