Strategic B2B Account Manager - Growth & Sustainability

SimplyHired

United States

Hybrid

USD 63,000 - 73,000

Full time

14 days+

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Benefits offered by this job

Meal Vouchers

Employee Assistance Programme (EAP)

Share scheme option

Life Insurance

Personal Accident Insurance

Job summary

CHEP is hiring for a strategic Account Manager to strengthen customer relationships and expand the company’s revenue within the supply chain and packaging sectors. Hybrid work options are available, and the role emphasizes growth, cost reduction, and sustainability collaboration.

Ideal candidates have proven B2B sales success, strong negotiation skills, and experience with Salesforce or similar CRMs. Fluency in English is essential, with Italian and other European languages desirable.

Qualifications

Proven success in Sales and Account Management within a B2B environment.
Experience in the food, food processing, packaging, or supply chain industry.
Strong track record of growing customer relationships and delivering commercial results.
Experience influencing stakeholders across cross‑functional and matrix organizations.

Responsibilities

Manage and develop strategic customer relationships, ensuring alignment with CHEP’s growth objectives and delivering on revenue and satisfaction targets.
Collaborate with commercial leadership and internal teams to create and implement strategic account plans focused on growth, cost reduction, and sustainability.
Lead contract negotiations and commercial tenders to secure favorable terms while meeting customer and business objectives.
Conduct regular business reviews with customers to ensure compliance with audit plans and maintain accurate asset management records.
Monitor account performance metrics, including customer satisfaction (NPS), and develop action plans to address areas needing improvement.
Build and maintain strong networks within customers’ organizations, driving strategic initiatives to enhance supply chain efficiency.
Identify and secure new business opportunities through proactive networking and leveraging existing customer relationships, ensuring a robust sales pipeline.
Drive revenue retention and expansion by fostering long‑term partnerships and managing customer relationships through effective communication and tailored solutions.