Strategic Automotive Service Manager - $90k-$125k + Benefits

michaeljordannissan

Durham (NC)

On-site

USD 90,000 - 125,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Dental coverage

Eye care

Life insurance

401(k) plan

Employee pricing

Job summary

Michael Jordan Nissan in Durham, NC is seeking a full-time Automotive Service Manager to lead the service department and drive revenue growth while maintaining daily excellence. You will manage day-to-day operations, delegate technician work, and optimize schedules to maximize shop efficiency, ensuring compliance with Nissan warranty policies and safety standards.

You will monitor monthly metrics related to parts and labor, hit monthly targets, and work on improving customer satisfaction by

Qualifications

2+ years of experience as an automotive service manager (5 years is preferred).
Working knowledge of dealership management software, such as CDK Global.
Familiarity with or ability to learn OEM standards, repair procedures, and diagnostic tools.

Responsibilities

Oversee day-to-day service center operations and develop effective strategies.
Meet monthly targets and drive revenue growth while maintaining quality.
Delegate work to technicians and optimize shop schedules for efficiency.
Ensure compliance with Nissan warranty policies, safety regulations and training requirements.
Monitor monthly metrics for parts and labor sales and drive customer satisfaction.