Strategic Automotive Account Manager

Solera

Oregon

Hybrid

USD 110,000 - 165,000

Full time

7 days ago
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Job summary

Solera is seeking a Virtual Performance Manager (VPM) to act as a strategic business consultant and primary relationship owner for assigned dealership, agency, and partner accounts. The role focuses on engagement, adoption, retention, performance optimization, and revenue growth, with travel expected around 15%.

The VPM will manage account performance, deliver executive-level presentations, and collaborate with cross-functional teams to drive success across Solera's automotive technology

Qualifications

  • 5+ years of experience in account management, customer success, business consulting, dealership operations, or automotive technology.

Responsibilities

  • Manage a portfolio of assigned customer accounts and serve as the primary strategic advisor for account performance.
  • Conduct business reviews evaluating KPIs, adoption trends, ROI, and growth opportunities.
  • Develop account strategies focused on retention, expansion, and account health.
  • Collaborate with Customer Success Managers, Vice Presidents, implementation teams, and product specialists.
  • Maintain accurate customer records and opportunity tracking within Salesforce CRM.
  • Deliver executive-level presentations and recommendations to dealership leadership.
  • Support revenue growth through renewals, upsell opportunities, and increased product adoption.

Skills

Account management
Customer success
Business consulting
Dealership operations
Automotive technology
Salesforce CRM
Excel
Power BI
Microsoft 365
Analytical skills
Presentation skills
Communication skills
Problem solving

Tools

Salesforce CRM
Excel
Power BI
Microsoft 365

Job description

Solera is seeking a Virtual Performance Manager (VPM) to act as a strategic business consultant and primary relationship owner for assigned dealership, agency, and partner accounts. The role focuses on engagement, adoption, retention, performance optimization, and revenue growth, with travel expected around 15%.

The VPM will manage account performance, deliver executive-level presentations, and collaborate with cross-functional teams to drive success across Solera's automotive technology

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