Strategic Associate Experience & Project Lead

GEICO; Chicago (IL); On-site; USD 105,000 - 162,000; Full time

Job summary

GEICO is seeking an Associate Experience & Project Management Lead to drive strategic initiatives that enhance the associate experience through project leadership, data-driven insights, and cross-functional collaboration. You will partner with HR, technology, and operations to deliver programs improving engagement and organizational outcomes.

The role requires leading complex initiatives from planning to execution, managing risks, and providing executive-level insights.

Qualifications

• Bachelor's degree in Business, Human Resources, Project Management, Analytics, Organizational Development, or a related field
• Equivalent experience may be considered.
• 7+ years of experience in project management, program management, operations, associate experience, HR programs, analytics, or related disciplines.
• Experience leading complex cross-functional initiatives with multiple stakeholders.
• Strong analytical and problem-solving skills with the ability to translate data into business recommendations.
• Experience developing executive-level presentations, dashboards, and communications.
• Excellent verbal and written communication skills.
• Demonstrated ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Lead initiatives designed to improve the overall associate experience across the employee lifecycle.
• Partner with business leaders, HR, and operational teams to identify opportunities for process enhancements and employee-focused solutions.
• Translate business needs into actionable project plans and measurable outcomes.
• Support organizational change efforts and ensure successful adoption of new processes and programs.
• Manage multiple concurrent projects from initiation through implementation.
• Develop project plans, timelines, milestones, budgets, and resource requirements.
• Coordinate cross-functional teams and ensure deliverables are completed on time and within scope.
• Monitor project risks, dependencies, and issues, implementing mitigation strategies as needed.
• Provide regular project updates and executive-level communications to stakeholders.
• Analyze associate experience, operational, and workforce data to identify trends and opportunities.
• Develop dashboards, scorecards, and reporting to support business decision-making.
• Conduct research and analysis to evaluate program effectiveness and recommend improvements.
• Translate complex data into clear, actionable insights for leadership audiences.
• Establish standards, procedures, and best practices that improve team effectiveness and project execution.
• Support data governance, quality assurance, and compliance requirements.
• Coordinate data validation, cleansing, and reporting activities to ensure accuracy and reliability.
• Identify operational barriers and collaborate with stakeholders to implement sustainable solutions.
• Build strong relationships with leaders and cross-functional partners.
• Facilitate meetings, workshops, and project reviews to align stakeholders on priorities and outcomes.
• Coach and train associates on project management disciplines, documentation standards, and process requirements.
• Foster a culture of accountability, collaboration, and continuous improvement.

Skills

Project management

Stakeholder management

Analytical thinking

Communication skills

Education

Bachelor's degree in Business, Human Resources, Analytics, or related field

Equivalent experience may be considered

Tools

Power BI

Tableau

SQL

Workday Reporting

Job description

GEICO is seeking an Associate Experience & Project Management Lead to drive strategic initiatives that enhance the associate experience through project leadership, data-driven insights, and cross-functional collaboration. You will partner with HR, technology, and operations to deliver programs improving engagement and organizational outcomes.

The role requires leading complex initiatives from planning to execution, managing risks, and providing executive-level insights.