AR Collections Specialist - B2B & Finance Focus

Methode Electronics, Inc.; Southfield (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) with company match

Employee Assistance Program

Discount programs

Job summary

Methode Electronics is seeking an AR Collections Specialist to manage a portfolio of customer accounts, drive timely payments, and resolve billing disputes. The role emphasizes building relationships remotely and in-person, analyzing delinquencies, and collaborating with Sales, IT, and Finance.

The candidate should have 5+ years in collections, strong MS Office skills, and familiarity with customer portals and credit fundamentals.

Qualifications

• 5+ years of collection experience in B2B environments such as automotive or manufacturing.
• Microsoft Office proficiency – Excel, Word, Outlook.
• Strong customer focus with remote and phone relationship-building experience (MS Teams).
• Experience using customer A/P portals to post invoices, research status, and resolve disputes.
• Understanding credit fundamentals and cash flow concepts is a plus.
• Cash application experience is preferred.
• AS400/CMS ERP system experience is a plus.

Responsibilities

• Own and manage collections activities for an assigned portfolio of customer accounts, driving timely payment through professional outbound outreach
• Build and maintain positive customer relationships while negotiating payment commitments and resolving delinquency
• Identify root causes of past-due accounts, analyze trends, and partner with AR leadership to recommend solutions
• Collaborate with Sales, Customer Service, IT, and Finance to resolve billing issues that impact collections
• Research and resolve debit and credit memo discrepancies to ensure account accuracy
• Identify remittance details using the Payments Inbox, customer portals, and direct customer communication
• Navigate customer portals to retrieve required documentation and upload invoices as needed
• Support cash application activities (25% of the role), ensuring timely and accurate application of payments
• Operate effectively in a fast-paced, compliance-driven environment with accuracy and attention to detail
• Take on additional responsibilities and projects as business needs evolve

Skills

Collections experience

MS Excel

MS Teams

A/P portals

Credit fundamentals

Cash application

Customer relationships

Tools

AS400/CMS ERP

Job description

Methode Electronics is seeking an AR Collections Specialist to manage a portfolio of customer accounts, drive timely payments, and resolve billing disputes. The role emphasizes building relationships remotely and in-person, analyzing delinquencies, and collaborating with Sales, IT, and Finance.

The candidate should have 5+ years in collections, strong MS Office skills, and familiarity with customer portals and credit fundamentals.