Strategic AR & Collections Specialist

LHH US; North Carolina; On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Commuter benefits

EAP program

Paid leave

Holiday pay

Job summary

LHH US is seeking an experienced Collections Specialist for a fast-paced manufacturing environment. You will manage a portfolio of commercial customer accounts, drive cash flow, and reduce outstanding balances.

The role requires AR expertise, excellent communication and negotiation skills, and proficiency with ERP systems (SAP, Oracle, NetSuite, JD Edwards) and advanced Excel (VLOOKUP, pivots). You will collaborate with sales, customer service, and operations to resolve issues and support

Qualifications

• 3+ years of Accounts Receivable and Collections experience.
• Manufacturing environment experience preferred.
• ERP systems experience (SAP, Oracle, NetSuite, JD Edwards or similar).
• Advanced Excel skills including VLOOKUPs and pivot tables.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to prioritize multiple accounts and deadlines in a high-volume setting.
• Strong attention to detail and accuracy.

Responsibilities

• Manage a portfolio of commercial customer accounts and collect outstanding balances.
• Monitor AR aging reports to identify delinquent accounts.
• Contact customers regarding past due invoices via phone, email, and written correspondence.
• Research and resolve payment discrepancies, deductions, short pays, and billing disputes.
• Negotiate payment arrangements and ensure timely collection.
• Collaborate with sales, customer service, and operations teams to resolve account issues.
• Process credit memos and maintain accurate collection notes and documentation.
• Review customer credit status and assist with credit hold decisions when necessary.
• Support month-end close activities, AR reconciliations, and reporting.
• Assist in improving collection processes and reducing Days Sales Outstanding (DSO).

Skills

Accounts receivable

Collections

Communication

Negotiation

Problem solving

Attention to detail

Prioritization

Education

Bachelor's degree preferred

Tools

SAP

Oracle

NetSuite

JD Edwards

Excel (VLOOKUP, Pivot Tables)

Job description

LHH US is seeking an experienced Collections Specialist for a fast-paced manufacturing environment. You will manage a portfolio of commercial customer accounts, drive cash flow, and reduce outstanding balances.

The role requires AR expertise, excellent communication and negotiation skills, and proficiency with ERP systems (SAP, Oracle, NetSuite, JD Edwards) and advanced Excel (VLOOKUP, pivots). You will collaborate with sales, customer service, and operations to resolve issues and support