Strategic Applications Support Tech Lead

Citigroup; Irving (TX); On-site; USD 126,000 - 189,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citigroup in Irving, TX is seeking an Apps Support Tech Lead Analyst to drive complex application enhancements and high-impact problem resolution. You will guide multiple technology teams, document requirements, and work with Product Owners and Analysts to determine system impacts.

The role emphasizes leadership, strategic thinking, and risk awareness in a fast-paced environment. The position requires 6-10 years of experience, a strong service mindset, and solid interpersonal and communication

Qualifications

• 6-10 years experience
• Practical problem solving and strategic thinking skills
• Demonstrated leadership, interpersonal skills and relationship building skills
• Service oriented attitude
• Ability to work in a fast-paced environment
• Experience working or leading requirement gathering efforts for multiple large development projects at one time

Responsibilities

• Partner with multiple technology teams to ensure integration of functions and identify system enhancements.
• Provides expertise in area and an advanced level of understanding of the principles of apps support.
• Define systems scope and objectives for complex, high impact application enhancements and problem resolution; document requirements.
• Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
• Work closely with Product Owners, Business Analysts and Systems Analysts to determine and document systems impacts and support requirements.
• Assess risk, security issues and compliance; communicate impact and propose mitigation options.

Skills

Problem solving

Strategic thinking

Leadership

Interpersonal skills

Communication

Requirement gathering

Technical tools

Education

Bachelor's degree

Master's degree preferred

Job description

Citigroup in Irving, TX is seeking an Apps Support Tech Lead Analyst to drive complex application enhancements and high-impact problem resolution. You will guide multiple technology teams, document requirements, and work with Product Owners and Analysts to determine system impacts.

The role emphasizes leadership, strategic thinking, and risk awareness in a fast-paced environment. The position requires 6-10 years of experience, a strong service mindset, and solid interpersonal and communication