Strategic Analytics Lead: Insights & Transformation

National Grid; Waltham (MA); Hybrid; USD 127,000 - 149,000; Full time

Job summary

National Grid is seeking a Lead Data Analyst for the Customer organization, supporting Kraken from our Northboro MA office (or Syracuse NY/Brooklyn NY). This fully in-office role transitions to hybrid with 3–4 days in office after six months.

You will partner with senior leaders to shape analytics, establish performance measurement, and drive data storytelling that informs strategic decisions across the organization.

Qualifications

• 5+ years of experience in reporting, analytics, BI, or data strategy.
• Experience building analytics in complex operational environments.
• Advanced proficiency with Power BI, SQL, Excel, and data visualization.

Responsibilities

• Develop scalable reporting and analytics capabilities for evolving operating model.
• Define KPIs and executive scorecards aligned to outcomes.
• Provide data-driven insights to improve customer experience and performance.
• Partner with leadership to drive proactive decision support.
• Enhance data governance, quality, and self-service analytics adoption.

Skills

Power BI

SQL

Excel

Data viz

Education

Bachelor's degree in Analytics

Data Science or related field

Tools

Alteryx

Snowflake

Databricks

Power Platform

Job description

National Grid is seeking a Lead Data Analyst for the Customer organization, supporting Kraken from our Northboro MA office (or Syracuse NY/Brooklyn NY). This fully in-office role transitions to hybrid with 3–4 days in office after six months.

You will partner with senior leaders to shape analytics, establish performance measurement, and drive data storytelling that informs strategic decisions across the organization.