Strategic Alliances & Client Relations Lead

Charles River Associates; United States; Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Immigration support

Commuter benefits

Job summary

Charles River Associates is seeking a Client Relations Coordinator for the Forensic Services practice. The role focuses on supporting and growing our strategic alliance partner program across the US in a fast-paced consulting environment.

You will serve as the primary day-to-day contact for alliance partners, coordinating joint initiatives, communications, and opportunities that drive market growth. Hybrid work model with in-office collaboration and travel as needed.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, Technology, or a related discipline.
• Approximately 2–5 years of experience in business development, account management, marketing, consulting, or relationship management.
• Excellent verbal and written communication skills.
• Strong organizational and project management abilities.
• Ability to build professional relationships with internal and external stakeholders.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Experience with CRM platforms preferred (e.g., Salesforce).
• Interest or experience in cybersecurity, digital forensics, SaaS, or professional services is a plus.

Responsibilities

• Support day-to-day management of strategic alliance partner relationships.
• Schedule and coordinate recurring meetings with internal stakeholders.
• Maintain regular communication with alliance partners to strengthen relationships.
• Coordinate joint marketing campaigns, webinars, conferences, and other marketing activities.
• Track partner-generated opportunities and ensure timely follow-up.
• Assist with developing business development plans for strategic markets.
• Maintain CRM records, pipeline reports, and partnership metrics.
• Prepare presentations, dashboards, and meeting materials updates.
• Research prospective alliance partners, market trends, and emerging technologies.
• Coordinate onboarding activities for new alliance partners.
• Collaborate with business development team to maximize success with clients and partnerships.
• Represent the practice during partner meetings and industry events when appropriate.

Skills

Verbal communication

Written communication

Organizational skills

Relationship management

Education

Bachelor's degree

Tools

Microsoft Office

Excel

PowerPoint

Salesforce

Job description

Charles River Associates is seeking a Client Relations Coordinator for the Forensic Services practice. The role focuses on supporting and growing our strategic alliance partner program across the US in a fast-paced consulting environment.

You will serve as the primary day-to-day contact for alliance partners, coordinating joint initiatives, communications, and opportunities that drive market growth. Hybrid work model with in-office collaboration and travel as needed.