Strategic Alliance Manager

MedStar Health; Boston (MA); Remote; USD 100,000 - 150,000; Full time

Job summary

Join MedStar Health as a Strategic Alliance Manager, where you'll drive partner acquisitions and strategic alliances in the SaaS domain across the Americas. This high-impact role requires a hunter mindset, strong negotiation skills, and the ability to build meaningful partnerships with MSPs and other key players.

Qualifications

• 5-10+ years of new partner acquisition experience.
• Experience selling SaaS solutions in complex environments.
• Strategic thinker with exceptional communication skills.

Responsibilities

• Identify and secure strategic partnerships.
• Lead end-to-end partner engagement.
• Conduct competitive and market research.

Skills

Partner Acquisition

Negotiation

Communication

Market Research

Relationship Management

Job description

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For

We're on the hunt for a bold and driven Strategic Alliance Manager who thrives in a true new business development role. This is not a maintenance position - it's for a proactive deal-maker and natural connector who knows how to find opportunities where others don't. If you're passionate about building something from the ground up, energized by chasing and closing net-new partnerships, and excited by the challenge of opening new markets, you'll fit right in.

In this high-impact, hunter-style role, you'll be charged with identifying, securing, and expanding strategic alliances with Managed Service Providers (MSPs), embedded technology partners (OEMs), value-added resellers, referral partners, consultancies, and Global System Integrators (GSIs). You'll also manage and scale high-potential partnerships that drive significant business revenues.

This is located remotely within the US.

What You Will Work On

• Proactively identify and pursue net-new partner opportunities in the "sell-to," "sell-through," and "sell-with" motions.


• Conduct competitive and market research to map whitespace opportunities and uncover untapped partner segments aligned with Crisis24's offerings.


• Lead end-to-end partner engagement: from prospecting and negotiations to signed deals and onboarding.


• Architect go-to-market strategies with new and existing partners across the Americas, aligning closely with cross-functional teams including sales, marketing, and product.


• Enable and empower partners to succeed through joint value propositions, solution training, and co-marketing plans.


• Track and report partnership impact: measure lead generation, pipeline influence, and revenue contribution.


• Deepen relationships with high-performing partners, continuously optimizing for mutual growth.


• Identify technical synergies and leverage API/data integrations to co-create partner-enhanced offerings.


• Travel up to 25% within the Americas region to meet with prospective and current partners, attend industry events, and close key deals.

What You Will Bring

• 5-10+ years of new partner acquisition and strategic alliance experience, with a clear record of meeting or exceeding bookings/revenue targets.


• Demonstrated experience selling or enabling SaaS solutions, particularly in complex, enterprise-level environments.


• A hunter mindset - someone who loves chasing down new business, not just managing accounts.


• Strong understanding of partner/channel models and ecosystem motions.


• Deep understanding of one or more key domains, including enterprise risk, threat intelligence, crisis management, business continuity, travel risk management, SaaS technologies, supply chain risk, or critical communications. Sector experience with Enterprise, State and Local Government (SLG), and Federal markets.


• Strategic thinker with a builder's mentality - able to work autonomously while collaborating effectively across teams.


• Exceptional communication, pitch, and negotiation skills.


• Willingness to travel regionally to seize high-impact opportunities.

• Experience building partnerships with MSPs, OEMs, resellers, GSIs, and consultancies.


• Familiarity with the Americas market (U.S., Canada, LATAM).


• Spanish language fluency is a strong plus.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.