Strategic AI Deployment Lead

Salesforce; Columbus (OH); On-site; USD 134,750 - 287,910; Full time

Job summary

Salesforce is seeking Deployment Strategists to act as strategic builders, defining AI strategy, shaping agentic solutions, and driving measurable adoption for enterprise customers. Focused, time-bound engagements typically span 12 weeks per account, with impact extending from discovery to lasting value realization.

You’ll collaborate with Forward Deployed Engineers to deliver on client commitments, ensuring scalable outcomes and strong business impact across multiple stakeholders.

Qualifications

• 4+ years in strategic solutioning, advisory, or delivery leadership for enterprise cloud or SaaS technology.
• Degree in Computer Science or related field.
• Prior customer-facing delivery experience required (consulting, professional services, or technical advisory).
• Understanding of Salesforce platform and Data Cloud, including Agentic AI capabilities.
• Knowledge of Python, JavaScript, Java, or Apex.
• Ability to lead complex engagements end-to-end from discovery to outcomes.
• Experience leading AI/LLM solution design and responsible AI practices.
• Strong project and programme management; multi-workstream leadership.

Responsibilities

• Lead end-to-end customer engagement across the value lifecycle (Identify → Commit → Deploy → Consume).
• Define AI strategy and roadmap; run design workshops and architect solutions spanning Salesforce data and AI platforms.
• Manage delivery timelines, stakeholder communication, risk escalation, and progress reporting.
• Own adoption, consumption, and expansion metrics; identify blockers and drive value realization.
• Coordinate with Forward Deployed Engineers to align strategy with execution and hit milestones.
• Develop customer solutions using AI tools such as Cursor, Claude, and Vibes.
• Serve as primary customer-facing contact; build executive relationships and present business-value outcomes.
• Assess AI readiness and guide change management to maximise benefits.
• Provide actionable product feedback for the Agentic AI roadmap.

Skills

Strategic solutioning

Technical advisory

Delivery leadership

Enterprise cloud

Computer Science degree

Customer-facing delivery

Salesforce platform

Agentic AI / Data Cloud

Programming: Python/JS/Java/Apex

Project / programme management

AI/LLM design

Travel 25%

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce Data Cloud

Agentforce platform

Salesforce CRM

Job description

Salesforce is seeking Deployment Strategists to act as strategic builders, defining AI strategy, shaping agentic solutions, and driving measurable adoption for enterprise customers. Focused, time-bound engagements typically span 12 weeks per account, with impact extending from discovery to lasting value realization.

You’ll collaborate with Forward Deployed Engineers to deliver on client commitments, ensuring scalable outcomes and strong business impact across multiple stakeholders.