Strategic Advertising Account Manager

Mediaocean; Chicago (IL); Hybrid; USD 90,000 - 100,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Company holidays

Parental leave

401(k) with company match

Job summary

Mediaocean seeks a CE Account Manager in a hybrid Chicago or NYC role. You will drive customer adoption, build strategic relationships, and coordinate account plans to maximize value from Mediaocean solutions.

You will consult end users, identify business needs, manage cross-functional work, and relay product feedback. 3+ years in account management and 5+ years in client-facing roles are required; advertising experience is preferred.

Qualifications

• 3+ years of account management experience.
• 5+ years in a client-facing role with strong communication.
• Advertising industry experience preferred.
• Familiarity with Mediaocean applications is a plus.
• Excellent cross-functional collaboration and problem solving.

Responsibilities

• Provide expertise and guidance in customer process and workflow on a functional level for assigned book of business.
• Execute a coordinated account plan aligned with corporate goals for driving growth and adoption of Mediaocean solutions.
• Maintain a regular cadence of customer meetings to consult end users and address business needs.
• Establish business partnerships with customer contacts from the user base.
• Communicate product feedback and customer activities with Mediaocean teams.

Skills

Account management

Client-facing comms

Advertising industry

Cross-functional collaboration

Attention to detail

Excel/BI basics

Salesforce knowledge

Tools

Salesforce

Zendesk

Jira

Smartsheet

Job description

Mediaocean seeks a CE Account Manager in a hybrid Chicago or NYC role. You will drive customer adoption, build strategic relationships, and coordinate account plans to maximize value from Mediaocean solutions.

You will consult end users, identify business needs, manage cross-functional work, and relay product feedback. 3+ years in account management and 5+ years in client-facing roles are required; advertising experience is preferred.