Strategic Administrative Services Manager

City of Oakland; Oakland (CA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

15 paid holidays

Vacation 2 weeks per year

CalPERS retirement

Health insurance

Dental insurance

Vision insurance

Sick leave

Deferred compensation

Job summary

City of Oakland seeks an Administrative Services Manager II to lead personnel management, strategic planning, and workforce development across multiple departments. You will drive dashboards and data-driven decisions that improve service outcomes, coordinate onboarding and offboarding, and maintain records with discipline and equity in mind.

This role requires strong communication, ethics, and collaboration with HR, IT, Finance, and other City teams to deliver high-quality public services to

Qualifications

• Bachelor’s degree from an accredited college or university in public or business administration, human resources, political science, finance, accounting, or a closely related field.
• Five (5) years of experience performing progressively responsible and complex administrative and managerial duties, including two (2) years of supervisory experience.
• Individuals who are appointed to this position will be required to maintain a valid California Driver’s License or demonstrate the ability to travel to various locations as required.
• Desirable qualifications include implementation experience, document management experience, data visualization/dashboard creation experience, and strategic planning/workforce development expertise.

Responsibilities

• Lead the development and implementation of departmental personnel management processes, including recruitment, classification, training, employee relations, and investigations.
• Lead strategic planning and workforce development initiatives and supporting hiring, onboarding, and offboarding.
• Managing departmental position and personnel records, including position control, records management, and public information requests.
• Developing dashboards and communication tools to monitor contracts, invoices, and other departmental activities.
• Leading website updates and communication plans to promote public understanding and participation in departmental services.
• Supporting continuous improvement initiatives and using data to evaluate programs and improve service outcomes.
• Serving as a liaison to Human Resources, IT, Procurement, Finance, Contracts, and other City departments.

Skills

Strategic leadership

Performance management

Listening & communication

Data-driven

Budget management

Education

Bachelor's degree

Master's degree desirable

Tools

Power BI

Esri

SharePoint

Teams

Microsoft 365

NeoGov

Job description

City of Oakland seeks an Administrative Services Manager II to lead personnel management, strategic planning, and workforce development across multiple departments. You will drive dashboards and data-driven decisions that improve service outcomes, coordinate onboarding and offboarding, and maintain records with discipline and equity in mind.

This role requires strong communication, ethics, and collaboration with HR, IT, Finance, and other City teams to deliver high-quality public services to