Strategic Administrative Services Manager — Public Sector

City-of-Oakland,-Ca; Oakland (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

The City of Oakland is seeking an Administrative Services Manager II to lead strategic planning, workforce development, and departmental operations. The role emphasizes data-driven decision making, dashboard development (Power BI/Esri), and cross‑department collaboration to improve services for Oakland residents.

Ideal candidates will have strong leadership, change management, and fiscal management experience in a public-sector setting and will oversee onboarding, recruitment, and records

Qualifications

• Experience leading performance management, strategic planning, and workforce development initiatives.
• Ability to develop dashboards and use data to monitor contracts, invoices, and program outcomes.
• Strong communication and change-management skills required.
• Experience with budget development, payroll, revenue and expenditure analysis, and fiscal policy implementation.

Responsibilities

• Lead departmental personnel management processes including recruitment, classification, training, employee relations, and investigations.
• Lead strategic planning and workforce development initiatives, supporting onboarding and offboarding.
• Manage departmental position and personnel records, including position control and records requests.
• Develop dashboards and communication tools to monitor contracts, invoices, and activities.
• Lead website updates and communication plans to promote public understanding and participation in services.
• Support continuous improvement initiatives and use data to evaluate programs.
• Serve as a liaison to HR, IT, Procurement, Finance, Contracts, and other City departments.

Skills

Strategic leadership

Performance management

Strategic planning

Workforce development

Communication

Data-driven decision making

Financial management

Tools

Power BI

Esri

SharePoint

Teams

Microsoft 365

NeoGov

Job description

The City of Oakland is seeking an Administrative Services Manager II to lead strategic planning, workforce development, and departmental operations. The role emphasizes data-driven decision making, dashboard development (Power BI/Esri), and cross‑department collaboration to improve services for Oakland residents.

Ideal candidates will have strong leadership, change management, and fiscal management experience in a public-sector setting and will oversee onboarding, recruitment, and records