Strategic Accounts Specialist - Remote

Shaw Industries Ltd; United States; Remoto; USD 28.000 - 44.000; Tempo integral

Resumo da vaga

Shaw Industries is seeking an Aligned Account Specialist for remote work in the United States. You will manage elite accounts, coordinating order entry to delivery while building lasting partnerships and delivering high customer satisfaction.

The role requires 3–5 years in customer service, proficiency in Microsoft 365 and tools like Salesforce, Tableau, and Power BI. Strong communication, organization, and problem-solving skills are essential for success in a remote environment.

Qualificações

• Education: High School Diploma or GED required.
• Experience: 3–5 years in a customer service environment required.
• Technical Proficiency: Microsoft 365 applications (Outlook, Excel, Word, PowerPoint, Teams) and related tools.
• Communication: Excellent written and verbal communication skills for professional business interactions.
• Professionalism: Strong work ethic, dependability, punctuality, accountability.
• Organization: Ability to manage multiple tasks and prioritize in fast-paced settings.

Responsabilidades

• Cultivate Strategic Relationships with key contacts in a defined geography.
• Collaborate with inventory, manufacturing, distribution, sales and internal teams to benefit Shaw and customers.
• Deliver proactive, timely, and exceptional customer service.

Conhecimentos

Manage Work

Initiate Action

Continuous Improvement

Collaborate

Formação

High School Diploma or GED

Ferramentas

Salesforce

Tableau

Power BI

Microsoft 365

Descrição da vaga

Shaw Industries is seeking an Aligned Account Specialist for remote work in the United States. You will manage elite accounts, coordinating order entry to delivery while building lasting partnerships and delivering high customer satisfaction.

The role requires 3–5 years in customer service, proficiency in Microsoft 365 and tools like Salesforce, Tableau, and Power BI. Strong communication, organization, and problem-solving skills are essential for success in a remote environment.