Strategic Accounts Manager — Travel Advisor Growth

PH Pleasant Holidays LLC; Westlake Village (CA); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical (with prescription)

Vision

Dental

Flexible Spending Accounts

Paid Time Off for Holidays, Vacation,/

Company paid Life Insurance

Long Term Disability

401(k) Plan

AFLAC Plans

Travel Discounts

Job summary

Pleasant Holidays seeks a Strategic Accounts Manager for Member First to accelerate growth by partnering with AAA travel advisors and branch leadership. The role is field-based with frequent in-person visits across the assigned territory, and you will develop strategies, drive adoption, and translate opportunities into revenue growth.

The ideal candidate will combine strategic thinking with disciplined execution, consultative selling, and a passion for helping AAA advisors grow their business

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years in sales, business development, strategic account management, or similar client-facing growth roles.
• Travel industry experience preferred, especially with travel advisors and AAA clubs.
• Proven strategy, execution, revenue growth, and client relationships.
• Strong consultative selling, negotiation, presentation, facilitation and active listening.
• Ability to analyze data, spot opportunities, and use CRM, reporting, Office, social media, and AI tools.
• Excellent organization, project management, accountability, and follow-through.
• Polished presence, collaborative mindset, and passion for travel and advisor success.
• Willingness to travel up to 70% for in-person AAA branch visits and events.
• Residence within the territory and near a major airport.
• Valid passport and eligibility for the safe-driving program.

Responsibilities

• Develop and execute territory strategy.
• Create a data-informed growth plan that segments clubs, branches, and advisors by opportunity.
• Drive profitable revenue growth.
• Own sales, adoption, activation, retention, and engagement objectives.
• Build account-level growth plans with branch and sales leaders.
• Expand advisor production and engagement to increase share of wallet.
• Monitor market trends and convert insights into leadership actions.
• Maintain strong in-market presence with frequent in-person branch visits.
• Serve as the Member First brand ambassador across branches and events.
• Lead consultative business conversations and advisor trainings.
• Coordinate with internal teams to resolve issues and improve advisor experience.
• Track activity with reporting and CRM; document outcomes accurately.

Skills

Strategic sales

Account management

Consultative selling

Negotiation

Presentation

Facilitation

Active listening

Data analysis

CRM usage

Travel industry knowledge

Education

Bachelor’s degree or equivalent

Tools

CRM

Microsoft Office

AI tools

Social media

Job description

Pleasant Holidays seeks a Strategic Accounts Manager for Member First to accelerate growth by partnering with AAA travel advisors and branch leadership. The role is field-based with frequent in-person visits across the assigned territory, and you will develop strategies, drive adoption, and translate opportunities into revenue growth.

The ideal candidate will combine strategic thinking with disciplined execution, consultative selling, and a passion for helping AAA advisors grow their business