Strategic Accounts Manager – IoT & Wireless (Remote)

GetWireless; Minneapolis (MN); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision plans

Tuition subsidy

Job summary

GetWireless, LLC is seeking a Strategic Accounts Manager to manage the AT&T SPEED program and coordinate pre-sales to post-sales support for AT&T sellers and partners. You will handle quoting, lead times, OEM coordination, and customer service to drive revenue and exceptional experience.

Ideal candidates have 3–5+ years in wireless/IoT sales, strong relationship skills, and experience with OEMs and distributors. This role supports remote/hybrid work with a focus on meeting SLA and quote targets.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 3–5+ years in wireless, IoT, mobility, distribution, or technology sales.
• Experience with B2B sales and channel partners.
• Knowledge of wireless devices, networking, and IoT technologies.
• Experience with OEMs and distributors.
• Excellent communication and consultative selling skills.
• Strong organizational, analytical, and problem-solving abilities.
• Experience with Microsoft Office and CRM/ERP systems.
• AT&T business sales or carrier ecosystem knowledge preferred.
• FirstNet, mobility, or enterprise networking experience is a plus.

Responsibilities

• Deliver timely, accurate quotations meeting established service level agreements.
• Increase quote-to-order conversion through initiative-taking engagement.
• Provide exceptional customer support throughout the sales lifecycle.
• Drive revenue growth through strategic OEM and AT&T partner alignment.
• Maintain high customer satisfaction and operational accuracy.
• Serve as the primary sales contact for AT&T SPEED customers (AT&T sellers and partners).
• Manage complete pre-sales and post-sales customer experience.
• Prepare accurate and timely product quotations.
• Recommend products and solutions based on customer requirements.
• Communicate product availability, inventory status, and estimated lead times.
• Coordinate with OEM partners to provide technical expertise, product recommendations, and opportunity assistance.
• Respond to customer inquiries regarding products, compatibility, ordering, and order status.
• Collaborate with internal operations, procurement, and fulfillment teams.
• Monitor open quotes and maximize quote-to-order conversion.
• Support new product introductions, promotions, and end-of-life transitions.
• Maintain relationships with OEM manufacturers, AT&T sellers and partners.
• Resolve customer issues with internal and external stakeholders.
• Provide product knowledge on wireless, mobility, and IoT solutions.
• Ensure compliance with AT&T SPEED processes and SLAs.
• Maintain accurate CRM/ERP records.
• Support strategic sales initiatives and account growth.

Skills

Relationship management

Communication skills

Organizational skills

Analytical skills

Problem-solving abilities

Consultative selling

Education

Bachelor's degree preferred or equivalent experience

Tools

CRM/ERP systems

Microsoft Office

Job description

GetWireless, LLC is seeking a Strategic Accounts Manager to manage the AT&T SPEED program and coordinate pre-sales to post-sales support for AT&T sellers and partners. You will handle quoting, lead times, OEM coordination, and customer service to drive revenue and exceptional experience.

Ideal candidates have 3–5+ years in wireless/IoT sales, strong relationship skills, and experience with OEMs and distributors. This role supports remote/hybrid work with a focus on meeting SLA and quote targets.