Strategic Accounts Leader - Aerospace & Defense

Sonaca North America; Saint Charles (MO); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k) retirement savings plan with a%

Competitive wages

Paid holidays

Paid time off

Insurance (medical, dental, vision, E+

Job summary

Sonaca North America is seeking a Key Accounts Manager to oversee strategic relationships with major customers and drive program execution end-to-end. You will coordinate with Estimating, Contracts, Engineering, Operations, Supply Chain, Quality and Finance to deliver profitable contracts.

The role requires working with multiple departments, leading a team, and aligning customer needs with company strategy. Strong communication and aerospace domain knowledge are essential for success.

Qualifications

• Bachelor’s Degree in Engineering or Business Management or the equivalent combination of education, training, and experience.
• Minimum 2 years of experience in the aerospace industry as a Customer Service Representative, Program Manager, Project Manager, Lead Engineer or Production Manager.
• Experience with Project Management tools such as Gantt charts, project scheduling and staffing plans.
• Proficiency in Microsoft Office. Familiarity with MRP systems and other production scheduling methods required.
• Ability to work in a dynamic environment with multiple priorities and shifting time requirements.

Responsibilities

• Report on and drive profitability of existing contracts.
• Ensure compliance with contractual requirements.
• Monitor and maintain profitable contracts at assigned accounts in line with company strategy.
• Develop and ensure good relationships at various customers’ organizational levels, both Commercial and Technical.
• Propose, get approval, and achieve yearly objectives (revenues, EBITDA, performance).
• Prepare and present monthly updates to report progress with respect to yearly objectives.
• Prepare and deliver presentations to the client, having researched their business and requirements to satisfy both internal and external cadence.
• Work as part of a team and closely with other departments within the organization to drive performance in quality, schedule, and profitability.
• Manage a team within the commercial organization of Contract administrator(s).
• Adopt a lean approach to support the commercial organization looking for ways to drive efficiency.
• Prepare complete New Product Introduction Kick Offs to support start of programs.
• Complete forecasting of customer sales and support of the SIOPs process.
• Control and manage changes and project risks on a continuous and pro-active basis.
• Ensure the preparation of claims and assertions going to customer and support negotiations.
• Balance Company and Customer needs across all project activities.
• Frequent interface with plant General Managers and COE’s to understand performance on all programs.
• Serve as primary contact with the customer for coordination of requirements and project performance reporting.
• Ensure that complete customer requirements are provided to Engineering, Operations, Supply Chain and Quality and that all activities support project needs.
• Recommend and develop solutions to complex problems to achieve program requirements
• Assist with special projects and participate on process improvement teams as requested
• Assist in proposal development

Skills

Excellent communication skills

Education

Bachelor’s Degree in Engineering or Business Management

2+ years aerospace experience in Customer Service/PM/PM/Lead Engineer/Production Manager

Tools

Gantt charts / project scheduling

Microsoft Office

MRP systems

Job description

Sonaca North America is seeking a Key Accounts Manager to oversee strategic relationships with major customers and drive program execution end-to-end. You will coordinate with Estimating, Contracts, Engineering, Operations, Supply Chain, Quality and Finance to deliver profitable contracts.

The role requires working with multiple departments, leading a team, and aligning customer needs with company strategy. Strong communication and aerospace domain knowledge are essential for success.