Strategic Accounts Lead: Growth & Executive Relationships

MSC Industrial Direct Co.,Inc.; Indianapolis (IN); On-site; USD 84,000 - 132,000; Full time

Job summary

MSC Industrial Direct Co.,Inc. in Indianapolis is seeking a Strategic Accounts Leader to manage select key accounts with portfolios over $250K, driving profitable growth through value realization.

You will build executive-level relationships with leaders in Operations, Supply Chain, Procurement, and Engineering, oversee cross-functional teams, and partner with Business Development on late‑stage opportunities to close deals.

Qualifications

• Bachelor's degree in business or equivalent experience required.
• Minimum of 7 years of demonstrated sales and marketing success.
• At least 2 years in industrial, manufacturing, or distribution sales.
• Proven success leading high‑performing teams to drive profitable solution sales.
• Excellent negotiation skills at executive levels.
• Interpret customer financial statements for strategic guidance.
• Strong project management and cross-functional execution.
• Proficiency in Word, Excel, PowerPoint and Salesforce CRM.

Responsibilities

• Oversee management and retention of key account portfolios exceeding $250K in potential revenue.
• Lead development and execution of strategic account plans.
• Monitor account health and mitigate retention risks.
• Negotiate and renew strategies for at‑risk accounts.
• Ensure delivery of measurable cost savings initiatives and solution optimization.
• Direct CIRs with senior stakeholders to showcase delivered value.
• Foster executive relationships across Operations, Supply Chain, Procurement, and Engineering.
• Collaborate with Business Development on late-stage opportunities to close deals.
• Oversee customer onboarding and ensure adoption.
• Coach and develop Strategic Development Consultants.
• Align resources to customer priorities and drive continuous improvement.

Skills

Strategic account management

Negotiation

Executive relationships

Cross-functional leadership

Data analysis

Salesforce CRM

Project management

Communication skills

Education

Bachelor's degree in business or equivalent experience

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Salesforce CRM

Job description

MSC Industrial Direct Co.,Inc. in Indianapolis is seeking a Strategic Accounts Leader to manage select key accounts with portfolios over $250K, driving profitable growth through value realization.

You will build executive-level relationships with leaders in Operations, Supply Chain, Procurement, and Engineering, oversee cross-functional teams, and partner with Business Development on late‑stage opportunities to close deals.