Strategic Accounts Coordinator II - Utility

Sonepar USA Inc; Mentor (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K Plan

Competitive Medical Plans

Paid Time Off

Paid Company Holidays

Floating Holiday

On Demand Pay

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Long-term and Short-term Disability

Life Insurance

Job summary

Sonepar USA Inc in Mentor, Ohio, is seeking a Strategic Accounts Coordinator to manage key accounts and enhance customer satisfaction. You'll work across departments, establish strong relationships with customers, and meet strategic objectives.

The role requires strong sales experience and computer skills, with a preference for a Bachelor's degree. Benefits include 401K, medical plans, and paid time off.

Qualifications

• Knowledge and experience in sales and/or sales administration.
• Strong computer skills including Microsoft Office, ERP systems, CRM systems.
• Proven ability to research, analyze and critically review information.

Responsibilities

• Manage key accounts portfolio and establish strong customer relationships.
• Achieve assigned strategic account objectives for revenue growth.
• Communicate proactively with major customers and account managers.

Skills

Sales administration knowledge

Microsoft Office

ERP systems

CRM systems

Analytical skills

Multi-tasking

Presentation skills

Education

Bachelor's degree

Job description

Strategic Accounts Coordinator

As a Strategic Accounts Coordinator, you will be an instrumental contributor towards establishing profitability and efficiency. Whether you are fielding calls, researching on a customer's behalf, providing solutions, or scheduling deliveries, our SAC's work closely across departments to grow the business and ensure maximum customer satisfaction.

What you'll do:

• Manage key accounts portfolio by establishing strong, long term customer relationships, analyzing customer-specific situations and data, and leveraging product knowledge to generate solutions
• Achieve assigned strategic account objectives including growth of revenue and margin. Monitor and assess sales performance metrics on assigned accounts.
• Communicate regularly and proactively with major customers and account managers to solicit orders, respond to questions and convey Irby capabilities, and determine competitive price levels.
• Act as the liaison between key customers and internal stakeholders, including branch and District management, internal specialist teams, and outside salesforce.
• Exercise judgment within Irby practices and procedures to suggest solutions and innovative ideas to meet customer needsand resolve challenges.
• Establish relationships with key vendors and purchasing teams to aid the securing of materials.
• Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

What you need:

• Knowledge and experience in sales and/or sales administration
• Strong computer skills including Microsoft Office, ERP systems, CRM systems
• Proven ability to research, analyze and critically review information.
• Ability to multi-task, prioritize, and work efficiently
• Possess a curious nature with the drive to learn, develop, and continuously grow
• Ability to successfully present information and respond to questions from groups of managers, clients, customers, and the public
• Availability and willingness to work on-site during emergencies, including severe storms or power outages, outside of regular business hours

What we prefer:

• Professional sales/customer service experience (2+ years) preferred
• Bachelor's degree

Our Competitive Benefits:

• 401K Plan
• Competitive Medical Plans (medical, dental, and vision)
• Paid Time Off
• Paid Company Holidays
• Floating Holiday
• On Demand Pay
• Flexible Spending Accounts (Health and Dependent Care)
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Long-term and Short-term Disability
• Life Insurance

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

To learn more, https://www.eeoc.gov/equal-employment-opportunity-laws