Strategic Account Renewal Specialist

Rumpke Waste & Recycling; Cleveland (OH); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

401(k) matching

Life insurance

Paid vacation

Job summary

Rumpke Waste & Recycling seeks an Account Representative to manage existing commercial accounts in the Broadview Heights/Cleveland area. You will renew contracts, upsell services, and maintain strong customer relationships through proactive outreach and timely updates.

The role requires 2+ years in business-to-business sales, strong communication, negotiation, and closing skills, with travel as needed and a focus on growing revenue across the account base.

Qualifications

• Excellent verbal and written communication abilities.
• Strong organizational skills and time management.
• Solid understanding of procurement processes.

Responsibilities

• Oversee account management of existing commercial customer base with focus on contract renewal.
• Retain and develop long-term relationships through proactive service offerings and timely updates.
• Conduct visits, calls, and mailings to foster relationships.
• Administer and preserve all price initiatives and secure increases where needed.
• Develop knowledge of services and pricing to upsell and increase revenue.
• Utilize CRM daily to schedule activities and document customer profiles.

Skills

Verbal & written communication

Organization

Procurement process knowledge

Windows/MS Office

Self-motivated

Presentation skills

Negotiation skills

Closing skills

Education

Bachelor's in Business

Bachelor's in Marketing

Bachelor's in Sales

GED or higher

Job description

Rumpke Waste & Recycling seeks an Account Representative to manage existing commercial accounts in the Broadview Heights/Cleveland area. You will renew contracts, upsell services, and maintain strong customer relationships through proactive outreach and timely updates.

The role requires 2+ years in business-to-business sales, strong communication, negotiation, and closing skills, with travel as needed and a focus on growing revenue across the account base.