B2B Account Renewal & Growth Specialist

Rumpke Waste & Recycling; Broadview Heights (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Matching 401(k)

Life Insurance

Paid Vacation

Job summary

Rumpke of Ohio, Inc. is hiring an Account Representative to manage existing commercial accounts within a defined territory. You will renew contracts, build long-term relationships, and proactively offer services to increase revenue.

The role requires strong communication, organization, and negotiation skills, with a focus on achieving revenue targets while using the CRM daily for account activity tracking.

Qualifications

• Two years of experience in a customer-facing sales role (B2B) preferred.
• Experience in developing and executing territory sales strategies preferred.
• Waste industry experience a plus.
• Bachelor's Degree in Business, Marketing, Sales, or related field preferred.

Responsibilities

• Oversee account management of existing commercial customers with focus on contract renewal and revenue.
• Retain and develop long-term relationships with customers through proactive service and renewals.
• Conduct personal visits, calls, and mailings to foster relationships with existing customers.
• Administer and preserve all price initiatives.
• Secure price increases on unprofitable accounts and/or per schedule.
• Develop knowledge of Rumpke's services, lines of business and pricing to upsell others.
• Respond to service cancellations promptly with follow-up.
• Use the company's CRM daily to schedule and document activities and build customer profiles.
• Maintain and manage the top 25 accounts.
• Coordinate with Outside Sales Reps for future prospects.
• Complete required Customer Service Agreements and paperwork timely.

Skills

Verbal communication

Written communication

Organization

Procurement process knowledge

Windows & Microsoft Office

Self-motivation

Negotiation/Closing

Education

Bachelor's Degree in Business, Marketing, Sales, or related field

Tools

CRM software

Job description

Rumpke of Ohio, Inc. is hiring an Account Representative to manage existing commercial accounts within a defined territory. You will renew contracts, build long-term relationships, and proactively offer services to increase revenue.

The role requires strong communication, organization, and negotiation skills, with a focus on achieving revenue targets while using the CRM daily for account activity tracking.