Strategic Account Relationships Manager

Sunrise Landscape; Orlando (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

Sunrise Landscape is seeking a Client Relationship Manager to lead strategic accounts and act as the primary client contact. You will nurture relationships, coordinate sales efforts, and ensure renewal success across a multi-million-dollar book of business.

The role emphasizes proactive communication, collaboration with Operations, and driving enhancement opportunities to expand revenue while maintaining service excellence for commercial landscapes in the Orlando area.

Qualifications

• 5+ years of professional client service or account management experience.
• Experience using Aspire or similar service management/CRM platforms.
• Excellent written and verbal communication with strong professional presence.
• Ability to travel locally to client sites.
• Proven ability to grow accounts through relationship-based selling.

Responsibilities

• Own strategic relationships for assigned accounts; be the primary client contact.
• Develop and nurture client relationships; coordinate with Sales to ensure renewal success.
• Identify upsell opportunities and document them in the pipeline.
• Collaborate with Operations to align delivery with client expectations.

Skills

Relationship management

Account management

Client retention

Proactive communication

Sales collaboration

Tools

Aspire CRM

Job description

Sunrise Landscape is seeking a Client Relationship Manager to lead strategic accounts and act as the primary client contact. You will nurture relationships, coordinate sales efforts, and ensure renewal success across a multi-million-dollar book of business.

The role emphasizes proactive communication, collaboration with Operations, and driving enhancement opportunities to expand revenue while maintaining service excellence for commercial landscapes in the Orlando area.